Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanira Clark

Phoenix

Summary

Intermediate level Medical Assistant, Phlebotomist, Certified Nurse Assistant (CNA), and EKG Technician with a strong foundation in patient care, diagnostic cardiac testing, and monitoring. Skilled in using electrocardiography equipment, identifying cardiac rhythms and arrhythmias, and ensuring patient comfort and safety. Proficient in patient education, vital signs monitoring, and assisting cardiologists during stress tests. Possess excellent interpersonal skills, emotional intelligence, and conflict resolution abilities for optimal patient care. Committed to upholding compliance, effective communication, and customer satisfaction standards.

Overview

5
5
years of professional experience

Work History

Certified Nurse Assistant

PRN-On Demand
10.2023 - 06.2025
  • Maintained traveling CNA employment
  • Charted ADLs as done, vitals, and any changes within residents during shift

Certified Nurse Assistant

Corewell Health
12.2024 - 04.2025
  • Observed physical and emotional changes, and report patient conditions to RN
  • Establish rapport with team members, patients, and families
  • Assist patients each shift with ADLs in a timely manner, obtaining vitals, determining need and providing care

Medical Assistant

DMC
03.2024 - 04.2024
  • Managed rooming and patient flow, escorting patients to and from examining rooms
  • Assisted with 25+ vitals, administered vaccinations, and blood draws for lab
  • Recorded data in EMR system from patient visit

Case Manager

Concentrix
01.2020 - 11.2020
  • Demonstrated adaptability in swiftly managing a diverse range of customer service & administrative responsibilities, resulting in elevated levels of customer satisfaction
  • Processed 100+ records daily by collecting source data required for customer claims & entering confidential information into MS Excel & custom software

Education

EKG Technician Program - undefined

MedCerts
Livonia, MI
05.2024

Certified Nurse Assistant - CNA - undefined

Healthcare Solutions Career Group
Detroit, MI
10.2023

Medical Assistant Program - undefined

Phlebotomy Express Training Center
Detroit, MI
08.2023

High School Diploma - undefined

Diploma Success
Harper Woods, MI
06.2019

Skills

  • Understand the responsibilities of patient care and monitoring, safety, and compliance
  • Utilize appropriate electrocardiography equipment and supplies
  • Explain procedures to patients, monitor blood pressure and position patients properly
  • Ability to prep patients and preform venipunctures while using proper infection control
  • Develop and exercise emotional intelligence, self-management, and interpersonal skills
  • Ability to build and improve internal and external communication skills with all exchanges
  • Enhance the patient care experience with successful interactions and patient satisfactions
  • Maintain solution-oriented conversations, manage conflict, and build self-confidence

Timeline

Certified Nurse Assistant

Corewell Health
12.2024 - 04.2025

Medical Assistant

DMC
03.2024 - 04.2024

Certified Nurse Assistant

PRN-On Demand
10.2023 - 06.2025

Case Manager

Concentrix
01.2020 - 11.2020

EKG Technician Program - undefined

MedCerts

Certified Nurse Assistant - CNA - undefined

Healthcare Solutions Career Group

Medical Assistant Program - undefined

Phlebotomy Express Training Center

High School Diploma - undefined

Diploma Success
Shanira Clark