Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Encinas

Phoenix

Summary

Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.

Overview

9
9
years of professional experience

Work History

Correctional Officer

lewiz complez prison
Phoenix
10.2024 - Current
  • Supervised inmate activities and ensured safety within the facility.
  • Conducted regular security checks to maintain order and prevent contraband.
  • Assisted in emergency response procedures to protect staff and inmates.

Cherry Picker Operator

Amazon
Phoenix
10.2023 - 10.2024
  • Operated cherry picker to retrieve products from high storage locations.
  • Inspected equipment for safety and proper functioning before use.
  • Collaborated with team members to optimize product retrieval processes.

Package Handler

Fed Ex Ground
Phoenix
06.2018 - 10.2023
  • Sorted packages based on destination and delivery requirements.
  • Loaded and unloaded delivery trucks efficiently and safely.
  • Operated conveyor belts and scanning equipment accurately.

Cashier

Frys Food
Phoenix
12.2017 - 06.2018
  • Processed customer transactions efficiently at the checkout station.
  • Maintained accurate cash drawer balance throughout shifts.
  • Assisted customers with product inquiries and store navigation.
  • Collaborated with team members to ensure smooth operations during peak hours.

Restaurant Hostess

ponchos
Phoenix
04.2016 - 12.2017
  • Greeted guests warmly and ensured a positive first impression.
  • Managed reservations and organized seating arrangements efficiently.
  • Assisted in coordinating dining room flow during peak hours.

Education

High School Diploma -

Brookshire International Academy
La Mesa, CA

Skills

  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Warehouse logistics
  • Time management
  • Customer service
  • Stress management

Timeline

Correctional Officer

lewiz complez prison
10.2024 - Current

Cherry Picker Operator

Amazon
10.2023 - 10.2024

Package Handler

Fed Ex Ground
06.2018 - 10.2023

Cashier

Frys Food
12.2017 - 06.2018

Restaurant Hostess

ponchos
04.2016 - 12.2017

High School Diploma -

Brookshire International Academy
Shannon Encinas