Shantee Wallace
Phoenix
Summary
Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills, able to thrive in diverse work environments. Proven track record of working effectively unsupervised, consistently demonstrating the ability to quickly master new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
BHT
Recovery Innovations International
07.2024 - Current
- Demonstrated high levels of initiative and accountability.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Improved client satisfaction by tailoring facilitation techniques to meet diverse group needs.
BHT Facilitator
Small Victories Wellness Services, PLLC
08.2023 - 03.2024
- Facilitated substance abuse therapy sessions, fostering a supportive environment
- Implemented innovative treatment plans, improving patient recovery rates by30%
- Enhanced team collaboration, ensuring effective patient care
- Resolved complex patient cases, demonstrating strong problem-solving skills
- Significantly impacted patient lives, evidenced by a25% decrease in relapse rates
- Eagerly embraced new technologies, boosting team efficiency by40%
- Pioneered therapy techniques, elevating patient engagement and recovery
Sober Living House Manager
MTB Sober Living LLC
01.2023 - 04.2023
- Steered a9-bed sober living facility, ensuring a safe, supportive environment for recovering individuals
- Instituted daily routines and weekly community meetings to reinforce house rules and expectations
- Collaborated with treatment centers and community resources, bolstering resident support
- Resolved crises and conflicts, maintaining harmony within the facility
- Upheld house cleanliness and safety, contributing to a conducive recovery atmosphere
BHT Facilitator
Pushing Through Community Services
11.2022 - 04.2023
- Managed weekly support groups, fostering therapeutic relationships with up to10 members
- Implemented innovative group activities, promoting positive dynamics and learning
- Provided critical crisis intervention, ensuring comprehensive services through community collaboration
- Led psychoeducational groups, enhancing mental health understanding and recovery
- Utilized clinical documentation systems, demonstrating proficiency in individual recovery plan development
Topographical Analysis
U.S. Army
02.2004 - 03.2006
- Conducted detailed topographical analysis with precision and accuracy
- Innovatively utilized geospatial data to support strategic planning
- Collaborated with diverse teams to ensure mission success
- Achieved significant improvements in operational efficiency
- Enhanced decision-making process through insightful data interpretation
Education
GED - undefined
Turner Job Corps
Albany, GA03.2003
Skills
- Communication skills
- Customer service
- Time management
- Microsoft word
- Documentation review
- Computer literacy
- English
- Leadership
- Dependable and responsible
- Flexible and adaptable
Certification
- Certified Peer Support Specialist
- CPR Certified
- Cerificate of Management Training
- HIPPA TRAINING
- Verbal Intervention Training
Timeline
BHT
Recovery Innovations International
07.2024 - Current
BHT Facilitator
Small Victories Wellness Services, PLLC
08.2023 - 03.2024
Sober Living House Manager
MTB Sober Living LLC
01.2023 - 04.2023
BHT Facilitator
Pushing Through Community Services
11.2022 - 04.2023
Topographical Analysis
U.S. Army
02.2004 - 03.2006
GED - undefined
Turner Job Corps
- Certified Peer Support Specialist
- CPR Certified
- Cerificate of Management Training
- HIPPA TRAINING
- Verbal Intervention Training
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