Sharon Morrison
Tucson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Office Manager
Arizona Trailer Rentals LLC
01.2021 - 09.2024
- Handled information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Streamlined office operations by implementing filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests to address repairs or improvements efficiently.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Managed scheduling, coordinating delivery and pickup of all rented equipment.
- Performed weekly equipment inventory, maintaining rented and available equipment spreadsheet.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Selected correct equipment based on customer needs, site specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, marketing and prospective database leads.
- Developed comprehensive knowledge of products and services to provide accurate information to customers.
- Increased repeat business by personalizing customer interactions and remembering client preferences.
Office Manager
Arizona Storage Rental, INC
12.2010 - 12.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Education
No Degree - Computer Programming, Fine Arts
Western Colorado University
Gunnison, CONo Degree - Fine Arts, Computer Programming
Pima Community College
Tucson, AZ01-1979
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Scheduling and calendar management
- Administrative support
- Clear oral/written communication
- Document management
Timeline
Office Manager
Arizona Trailer Rentals LLC
01.2021 - 09.2024
Office Manager
Arizona Storage Rental, INC
12.2010 - 12.2020
No Degree - Computer Programming, Fine Arts
Western Colorado University
No Degree - Fine Arts, Computer Programming
Pima Community College
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