Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Stoker

Tempe

Summary

Dynamic individual with hands-on experience in business enablement and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

13
13
years of professional experience

Work History

Business Enablement

JP Morgan
04.2022 - Current
  • Developed, planned and implemented training programs across the business.
  • Built constructive relationships, collaborating with various stakeholders across sales, product, marketing and commercialization teams to develop cohesive training strategies to deliver across various business teams.
  • Gained strong leadership skills by managing projects from start to finish.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Engaged in photography, graphic design and video content creation.
  • Collaborated with product and training teams to cultivate and develop learning content.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.

Financial Center Manager

Bank of America
04.2015 - 04.2022
  • Supported opening and management of 3 Financial Centers, while supporting training and development for other Branch Managers of other locations in new market.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

Assistant Branch Manager

Bank of America
04.2012 - 04.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Bachelor of Arts - Communications

Arizona State University
Tempe, AZ
05-2011

Minor - Business

Arizona State University
Tempe, AZ
05-2011

Associate of Arts - General Studies

Pima Community College
Tucson, AZ
05-2008

Skills

  • Cross-functional collaboration
  • Sales strategy optimization
  • Project management
  • Training & development
  • Creative story-telling
  • Content creation and editing
  • Root-cause analysis
  • Critical thinking & problem-solving
  • Entrepreneurial mindset
  • High attention to detail

Timeline

Business Enablement

JP Morgan
04.2022 - Current

Financial Center Manager

Bank of America
04.2015 - 04.2022

Assistant Branch Manager

Bank of America
04.2012 - 04.2015

Bachelor of Arts - Communications

Arizona State University

Minor - Business

Arizona State University

Associate of Arts - General Studies

Pima Community College

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Shawn Stoker