Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shawna Gilbert

Tolleson,AZ

Summary

Experienced Wave Planning Specialist at Geodis with proven expertise in optimizing order flow and enhancing team performance. Skilled in computer software (excel) and critical thinking, I successfully coordinate labor to meet SLAs, ensuring seamless operations. Recognized for training new hires, achieving 100% compliance with safety standards while fostering a collaborative work environment

Overview

4
4
years of professional experience
1
1
Certification

Work History

Wave Planning Specialist

Geodis
11.2021 - Current
  • Plan, release, and monitor daily order waves across multiple pick modules to meet service level agreements (SLAs) and shipping schedules.
  • Coordinate with warehouse supervisors and team leads to align labor with volume forecasts, ensuring balanced workloads.
  • Use Manhattan to optimize wave release logic and troubleshoot order flow issues.
  • Communicate with carriers to coordinate outbound shipments, ensuring continuous warehouse flow and minimal disruption.

Step-up Lead

Geodis
10.2021 - 11.2021
  • Served as the point of contact for leadership communication, reporting operational updates and staff performance during step-up assignments.
  • Stepped into a lead role during supervisor absences to oversee daily warehouse operations and ensure workflow continuity.
  • Directed a team of 15 associates, delegating tasks and monitoring performance to meet pick targets.
  • Communicated daily goals, shift updates, and safety protocols to team members to maintain alignment and productivity.
  • Resolved operational issues on the floor in real time, coordinating with other departments (receiving, shipping, inventory control) to prevent bottlenecks.

Trainer

Geodis
06.2021 - 07.2021
  • Trained and mentored new hires in all picking operations, ensuring 100% compliance with SOPs and safety standards.
  • Delivered hands-on instruction for RF scanner use, and proper handling of fragile merchandise.
  • Monitored trainee performance and provided constructive feedback to increase picking accuracy.

Education

GED
2013

Skills

  • Software utilization
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Problem-solving abilities
  • Multitasking Abilities
  • Critical thinking

Accomplishments

  • Helped come up with and implement processes during our Mothers Day VIP, and also our Ground Ship Cutoff Sales.
  • Took initiative to review and investigate suspicious orders, uncovering fraudulent activity and contributing to $20,000+ in cost savings

Certification

Geodis Thank you

Timeline

Wave Planning Specialist

Geodis
11.2021 - Current

Step-up Lead

Geodis
10.2021 - 11.2021

Trainer

Geodis
06.2021 - 07.2021

GED

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Shawna Gilbert