Shawna Gilbert
Tolleson
Summary
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.
Overview
5
5
years of professional experience
Work History
Supervisor
Geodis
Phoenix
08.2025 - Current
- Coordinated team schedules and delegated tasks to optimize workflow efficiency.
- Trained new employees on company policies and operational procedures.
- Supervised daily operations and ensured compliance with safety standards.
- Collaborated with other departments to streamline communication and operations.
- Resolved employee conflicts and maintained a positive work environment.
Wave Planning Specialist
Geodis
Phoenix
11.2021 - 08.2025
- Plan, release, and monitor daily order waves across multiple pick modules to meet SLAs and shipping schedules.
- Coordinate with supervisors and team leads to align labor with volume forecasts, ensuring efficient resource allocation.
- Use Manhattan system to optimize wave logic and troubleshoot order-related issues.
- Communicate with carriers to maintain outbound shipping flow and minimize operational disruptions.
Step-Up Lead & Trainer
Geodis
Phoenix
06.2021 - 11.2021
- Instructed new hires on daily pick floor responsibilities including order picking, RF scanner use, and label verification.
- Trained associates on proper cart organization and pick path optimization for efficiency.
- Monitored pick performance to provide immediate feedback and improve accuracy.
- Reinforced safety procedures and floor ergonomics to reduce injury risk and ensure compliance.
Education
GED -
Skills
- Wave Planning & Order Flow
- Manhattan WMS & Pyramid
- Microsoft Excel
- Leadership & Team Coordination
- Training & Development
- Time Management
- Problem Solving & Critical Thinking
Accomplishments
- Played a key role in the successful execution of high-volume Mother's Day VIP and Ground Ship Cutoff campaigns by developing and implementing efficient operational workflows.
- Identified and investigated suspicious orders, uncovering fraudulent activity and contributing to over $20,000 in cost savings.
Timeline
Supervisor
Geodis
08.2025 - Current
Wave Planning Specialist
Geodis
11.2021 - 08.2025
Step-Up Lead & Trainer
Geodis
06.2021 - 11.2021