SHAWNTELL PAXTOR
Peoria
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented team player with a medical background and team-building skills Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Back Office Medical Assistant CCO-CCI
Cardiac Solutions
04.2021 - Current
- Helped with phlebotomy work by drawing blood.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Placed laboratory tests and scan results in EMR for provider review.
- Facilitated prompt prescription refills for patients by communicating with pharmacies on behalf of physicians.
- Promoted a welcoming atmosphere for patients through exceptional customer service skills and professional demeanor.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Preformed ABI's
- Answered phone calls to offer office information, and answer patient questions.
Caregiver
Grand Canyon Home Health Care
09.2017 - Current
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Customer Service Representative
TriWest Healthcare Alliance
05.2015 - 03.2021
- Provided primary customer support to internal and external customers in fast-paced environment.
- Responded to customer requests for products, services and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Medical Assistant
Providence General Medicine And Pediatrics
03.2012 - 04.2013
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared initial patient charts for admission.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, including medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Prepared and administered medications to alleviate patient symptoms.
- Pulled charts and prepared for nurse and doctor assessment.
Education
Certificate - Medical Assisting
Carrington Collage
Phoenix, AZ12.2011
High School Diploma -
Sunnyslope High School
Phoenix, AZ05.2008
Skills
- Compassionate
- Patient-focused care
- CPR
- First aid
- Vital signs monitoring
- HIPAA compliance
- Phlebotomy
- EMR / EHR
- Prescription refills
Timeline
Back Office Medical Assistant CCO-CCI
Cardiac Solutions
04.2021 - Current
Caregiver
Grand Canyon Home Health Care
09.2017 - Current
Customer Service Representative
TriWest Healthcare Alliance
05.2015 - 03.2021
Medical Assistant
Providence General Medicine And Pediatrics
03.2012 - 04.2013
Certificate - Medical Assisting
Carrington Collage
High School Diploma -
Sunnyslope High School
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