Shawwna Huseman
Fort Mohave
Summary
Dynamic Head Bartender with expertise in staff training and cash handling, honed at Hooch's 95. Boosted revenue through strategic upselling and cultivated loyal clientele by delivering attentive service. Efficiently managed inventory, ensuring optimal stock levels. Proven ability to thrive under pressure, enhancing customer satisfaction and driving business growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Head Bartender
The Roadhouse 95 Bar & Grill
04.2025 - Current
- Mastered cocktail preparation techniques to ensure consistent quality and flavor profiles.
- Maintained cleanliness and organization of bar area, adhering to safety and health regulations.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Collaborated with team members to create a welcoming atmosphere for patrons.
- Increased overall revenue by naturally supplying a faithfully committed clientele
- Professionally managed disorderly patrons and preventing unnecessary conflicts
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to promotional events by assisting in the setup and execution of themed nights.
- Supported bar operations during peak hours, demonstrating adaptability and efficiency under pressure.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Head Bartender
Hooch's 95
04.2011 - 04.2025
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Head Bartender
Topock 66
05.2022 - 10.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
- Displayed a strong knowledge of menu items, ingredients, and preparation methods to answer questions from guests confidently and provide informed recommendations.
- Used point-of-sale systems and completed end-of-shift paperwork accurately.
- Implemented upselling techniques for add-ons and specialty items to drive additional revenue.
Head Bartender
Hooch's Bar & Grill
08.2005 - 04.2011
- Educated customers on drink menus, enhancing their experience through personalized recommendations.
- Supported bar operations during peak hours, demonstrating adaptability and efficiency under pressure.
- Contributed to promotional events by assisting in the setup and execution of themed nights.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Closed out cash register and prepared cashier report at close of business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
CMA - Medical
American College of Healthcare
Riverside, CA01-2011
General Studies
Needles HS
Needles, CA05-1998
Skills
- Staff training and supervision
- Cash handling expertise
- Attentive service
- Taking inventory
Certification
- Food Handlers Certificate AZ
- Alcohol Handler Certificate AZ
- Certified in First aid and CPR
Timeline
Head Bartender
The Roadhouse 95 Bar & Grill
04.2025 - Current
Head Bartender
Topock 66
05.2022 - 10.2022
Head Bartender
Hooch's 95
04.2011 - 04.2025
Head Bartender
Hooch's Bar & Grill
08.2005 - 04.2011
CMA - Medical
American College of Healthcare
General Studies
Needles HS
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