Proactive professional with a strong background in facility operations and customer service. Known for effective problem-solving capabilities and a commitment to safety standards, ensuring smooth daily operations and enhanced customer satisfaction.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Operations Assistant
Jetlines, inc.
Apache Junction
06.2024 - Current
Supervised day-to-day facility operations in accordance with set policies and guidelines.
Ensured that all safety protocols were followed during day-to-day operations.
Assisted senior staff in managing daily facility operations, scheduling, and fulfilling customer requirements.
Coordinated with team members to swiftly resolve problems and implement effective solutions.
Vehicle maintenance/Repair Technician
Trails n' Tales, LLc
Apache Junction
01.2008 - Current
Diagnosed mechanical issues across diverse products to facilitate timely repairs.
Repaired malfunctioning systems by replacing defective components and making necessary adjustments to restore functionality.
Replaced defective components with compatible replacements sourced from suppliers.
Utilized specialized tools to perform routine maintenance tasks efficiently.
Inspected repaired items to ensure compliance with quality standards thoroughly.
Examined machines and equipment to diagnose or make repairs.
Read and understood diagrams and schematics to accurately perform repairs.
Collaborated with senior technician to ensure thorough inspections of repair parts, enhancing overall repair quality.
store clerk
QuikTrip
Mesa, Apache Junction
01.2006 - 11.2007
Assisted customers with product selection and inquiries at convenience store.
Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
Operated cash register, processed transactions, and handled customer payments.
Maintained cleanliness and organization of store environment for customer satisfaction.
Managed inventory levels and organized stock on shelves for easy access.
Stocked shelves with incoming shipments of products from vendors or suppliers.
Collaborated with team members to ensure efficient store operations during peak hours.
Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
Education
GED -
Apache Junction High School
Apache Junction, AZ
Business
Maricopa Community Colleges, Mesa Community College
Mesa, AZ
Business
Central Arizona College
Apache Junction, AZ
Skills
Facility operations
Safety protocols
Regulatory compliance
Inventory management
Equipment maintenance
Problem solving
Attention to detail
Customer service
Professional and friendly
Certification
CPR/First Aid certified
Timeline
Operations Assistant
Jetlines, inc.
06.2024 - Current
Vehicle maintenance/Repair Technician
Trails n' Tales, LLc
01.2008 - Current
store clerk
QuikTrip
01.2006 - 11.2007
GED -
Apache Junction High School
Business
Maricopa Community Colleges, Mesa Community College
Heminger Center Graduate Assistant (Athletic Operations) at Tiffin UniversityHeminger Center Graduate Assistant (Athletic Operations) at Tiffin University