Shayla Bojcic
Mesa
Summary
Dynamic Triage Nurse at Evernorth Care Group with strong communication skills and critical thinking expertise. Proven ability to lead multidisciplinary teams and enhance patient education, ensuring optimal care pathways. Recognized for fostering supportive relationships and driving infection control initiatives, contributing to improved patient outcomes and safety. Additionally hold a Bachelors degree in Business Communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Triage Nurse
Evernorth Care Group
03.2023 - Current
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Supported clinicians to help aid in the complex healthcare needs of patients
- Maintain supportive relationships with multi-disciplinary team members in order to provide the best comprehensive care possible for our patients.
- Lead daily huddle meetings with staff and clinicians
- Ran monthly infection control meetings to educate staff and help prevent the spread of infections
- Conducted hospital and ED follow ups daily in order to ensure patients received appropriate support and resources needed
Perioperative Registered Nurse
Central Scottsdale Surgery Center
03.2022 - 03.2023
- Involved patient and support person in decisions affecting perioperative plan of care and rehabilitation process and evaluated patient progress toward attaining outcomes.
- Planned, executed, directed and evaluated nursing care given to surgical patient through perioperative experience to promote highest quality and patient safety.
- Supplied education regarding nutrition, medication, pain and wound management and expected response to operative or invasive procedure and assessed knowledge level of patient or designated support person.
- Provided compassionate, individualized care for each patient while in operating room.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Sever/Hostess
Four Peaks Brewing Company
01.2019 - 03.2022
- Answered customer questions about hours, seating, and menu information.
- Supported bar staff, food runners, and bussers with keeping dining area ready for every guest.
- Received numerous positive reviews from customers.
- Trained new servers on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Science - Nursing
Arizona State University
Tempe, Arizona05-2022
Bachelor of Arts - Business Communication
Arizona State University
Tempe, Arizona05-2019
Skills
- Fluent in Bosnian and Croatian
- Strong communication skills
- Extrovert with enthusiastic personality
- Quick and eager to learn
- Critical thinking
- Patient education
- Conflict resolution
- Proficient in Epic
Certification
BLS Certified
Timeline
Triage Nurse
Evernorth Care Group
03.2023 - Current
Perioperative Registered Nurse
Central Scottsdale Surgery Center
03.2022 - 03.2023
Sever/Hostess
Four Peaks Brewing Company
01.2019 - 03.2022
Bachelor of Science - Nursing
Arizona State University
Bachelor of Arts - Business Communication
Arizona State University
Similar Profiles
Frederick Joseph CaskeyFrederick Joseph Caskey
Tier 2 Application Support Analyst at Evernorth Care Group – The Cigna Group – via MindlanceTier 2 Application Support Analyst at Evernorth Care Group – The Cigna Group – via Mindlance
Yvonne SchaeferYvonne Schaefer
Healthcare Advocate at Evernorth Care GroupHealthcare Advocate at Evernorth Care Group
Christina PlattChristina Platt
Care Manager at Evernorth Care GroupCare Manager at Evernorth Care Group