Shayla Ford
Yuma
Summary
Adaptable professional with a background in customer service and volunteer management. Known for effective communication and problem-solving abilities, contributing to timely product delivery and compliance with safety protocols during high-traffic events.
Overview
2
2
years of professional experience
Work History
Team Member
Cold Stone Creamery
Yuma, AZ
12.2025 - Current
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Operated ice cream machinery and maintained cleanliness in work areas.
- Collaborated with team members to ensure timely product delivery during peak hours.
- Maintained inventory levels by restocking supplies as needed throughout shifts.
- Managed cash register operations, handling transactions accurately and efficiently.
Volunteer
Security
Yuma, AZ
08.2024 - 05.2026
- Monitored safety protocols to ensure compliance within volunteer operations.
- Assisted in training new volunteers on security procedures and best practices.
- Developed and implemented strategies for crowd control during high-traffic events.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Volunteer
CTE Family Night
Yuma, AZ
10.2024 - 10.2024
- Assisted with special events and programs.
- Advised families on CTE course options and provided insight to incoming high school student, promoting academic success.
Education
High School Diploma -
Kofa High School
Yuma, AZ05.2026
Associate of Arts -
Arizona Western College
Yuma, AZ05.2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Team Member
Cold Stone Creamery
12.2025 - Current
Volunteer
CTE Family Night
10.2024 - 10.2024
Volunteer
Security
08.2024 - 05.2026
Associate of Arts -
Arizona Western College
High School Diploma -
Kofa High School