Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shayla Hamill

Tucson

Summary

Dynamic and results-driven professional with extensive experience in patient care and customer service, notably at Chick-fil-A. Proven ability to enhance team productivity through effective problem-solving and collaboration. Skilled in exceptional care while ensuring compliance and reliability in all tasks. Skilled Advanced Team Member with broad experience in team management, conflict resolution, and project execution. Strengths include strong leadership abilities, exceptional communication skills, and adeptness at fostering a collaborative environment. Previous roles have demonstrated significant contribution to team development and productivity enhancement through strategic problem-solving and decision-making capabilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Advanced Team Member

Chick-fil-A
Tucson
07.2024 - Current
  • Facilitated problem-solving discussions among team members when issues arose.
  • Kept customer and food preparation areas clean and well-organized.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided guidance and support to junior team members.

Student Leader

Einsteins Bros Bagels
Tucson
08.2021 - 05.2024
  • Delegated tasks to student workers, increasing overall productivity.
  • Managed cash handling and balanced drawer at shifts' start and end.
  • Assisted with weekly supply orders to ensure sufficient inventory levels.

Patient Care Technician

Nightingale Home Healthcare Inc.
Phoenix
05.2022 - 08.2022
  • Monitored patient conditions and reported abnormalities to RN on duty.
  • Assisted nurses with wound care for pressure ulcers, bed sores, and surgical wounds.
  • Documented patient intake and dietary requirements; aided with feeding and monitoring.
  • Provided exceptional patient care addressing physical, psychological, and educational needs.

Patient Care Technician

Private Residence
Tempe
06.2021 - 08.2021
  • Assisted patients with bathing, dressing, and toileting to enhance personal care.
  • Planned and served meals aligned with prescribed diets for optimal nutrition.
  • Reminded patients of medication schedules to ensure adherence to treatment plans.
  • Executed minor housekeeping tasks to maintain cleanliness and sanitation in patient areas.

Cashier and Customer Service Consultant

Walmart
Gilbert
08.2020 - 06.2021
  • Maintained organized checkout area and accurately processed credit card, cash, and check payments.
  • Restocked supplies as needed to ensure constant availability for customers.
  • Executed opening and closing procedures, including cash drawer counts and deposit preparations.
  • Processed returned merchandise according to store return and exchange policies.

Office Clerk

All Season Tax Center
Tempe
02.2021 - 04.2021
  • Facilitated internal communication through distribution of memos and announcements.
  • Organized and scheduled meetings and appointments for management efficiency.
  • Reorganized physical filing systems to enhance recordkeeping space and usability.
  • Sorted, copied, and filed records related to office activities and business transactions.

Education

Bachelor of Science - Biomedical Sciences

University of Arizona
Tucson, AZ
12-2024

High School Diploma -

Williams Field High School
Gilbert, AZ
05-2021

Skills

  • Patient care and clinical assessment
  • Medical documentation and compliance
  • Customer service and collaboration
  • Problem solving
  • Time management
  • Reliability and punctuality

References

References available upon request.

Timeline

Advanced Team Member

Chick-fil-A
07.2024 - Current

Patient Care Technician

Nightingale Home Healthcare Inc.
05.2022 - 08.2022

Student Leader

Einsteins Bros Bagels
08.2021 - 05.2024

Patient Care Technician

Private Residence
06.2021 - 08.2021

Office Clerk

All Season Tax Center
02.2021 - 04.2021

Cashier and Customer Service Consultant

Walmart
08.2020 - 06.2021

Bachelor of Science - Biomedical Sciences

University of Arizona

High School Diploma -

Williams Field High School
Shayla Hamill