Shayne Potts
Mesa
Summary
Dynamic professional with a strong background in customer relations and warehouse management. Successfully developed sales strategies that consistently exceeded targets, fostering customer loyalty and enhancing operational efficiency. Recognized for leadership in driving team success and expertise in sales lead generation.
Overview
10
10
years of professional experience
Work History
Territorial Sales Manager
Standard Supply
Gilbert
10.2025 - Current
- Developed sales strategies to increase market share in assigned territories.
- Established strong relationships with key clients to foster loyalty and retention.
- Maintained accurate records of all sales and prospecting activities.
- Resolved customer complaints quickly and efficiently while maintaining positive customer relations.
- Monitored performance metrics including revenue, profitability, unit sales volume.
CSA
Trane Technologies
Mesa
02.2017 - 10.2025
- Started as a Temp employee through Adecco Staffing March 2015 – September 2015 & again through Adecco Staffing in July 2017 - February 2018
- Awarded full time employment in 2018 as a WHS Technician
- Responsibilities included: shipping, receiving, transfers, inventory management, and warehouse organization
- Cross trained on both Parts and Equipment side of the business
- Promoted to Customer Sales Associate, responsibilities included assisting customers on the counter, and working on the phones team
- Achieved 12 of 12 Tier 1 award Mesa received for 2024
- Exceeded monthly AOP for 18 months
- Exceeded annual AOP for the last 3 years
- Lead CSA for the currant supply team in Mesa
- Top 5 CSA in the district
- Very knowledgeable in P21, Oracle, WEBCATS, & WMS
- Raised donations for multiple charities Trane works with
Tow Truck Driver
All-City Towing
Mesa
04.2016 - 07.2017
- High stress work environment
- Tasked with worked directly with police agencies to enforce parking violations
- Required attention to detail as well the ability to be an effective communicator
- Cleaned up car accidents on freeways
- Traffic incident management certified
- Applied effective communication skills to navigate the stressful situation that arise during recovery
Skills
- Sales Lead Generation
- Phone Sales
- Customer Relations/ Service
- Warehouse Management
- Contract Negotiations
- Product Introduction
- Inventory Management
- Equipment Operator
Timeline
Territorial Sales Manager
Standard Supply
10.2025 - Current
CSA
Trane Technologies
02.2017 - 10.2025
Tow Truck Driver
All-City Towing
04.2016 - 07.2017