Summary
Overview
Work History
Skills
Timeline
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Sheila Ortiz

San Tan Valley,AZ

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and order fulfillment. Proven ability to enhance efficiency and accuracy in inventory management and product sourcing. Committed to maintaining workplace safety while achieving high satisfaction ratings and meeting production goals.

Overview

17
17
years of professional experience

Work History

Digital Shopper

Walmart
06.2022 - Current
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Manfacturing Operator

Amy's Kitchen Inc.
10.2020 - 06.2022
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Complied with company and OSHA safety rules and regulations.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized work to meet demanding production goals.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Operated machining equipment safely with team of operators.


Dishwasher

Caporal
06.2020 - 08.2020
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Followed supervisor instructions to complete tasks on time.

CAP Team 1 Associate

Walmart
10.2008 - 05.2020
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency.

Skills

  • Product sourcing
  • Customer Service
  • Order fulfillment
  • Workplace safety
  • Warehouse operations
  • Pallet jack operation
  • Forklift operation

Timeline

Digital Shopper

Walmart
06.2022 - Current

Manfacturing Operator

Amy's Kitchen Inc.
10.2020 - 06.2022

Dishwasher

Caporal
06.2020 - 08.2020

CAP Team 1 Associate

Walmart
10.2008 - 05.2020

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Sheila Ortiz