SHELBI WHITE
Surprise
Summary
Currently looking for an administrative position to gain more experience and knowledge. Would like to join an organization that offers opportunities for stability and growth.
I am offering strong foundation in organizational skills and administrative support, eager to learn and develop in professional office environment. Brings proactive approach to managing schedules and handling communications, ensuring efficient office operations. Ready to use and develop my skills in office software and document management in Office Administrative Assistant role.
Overview
8
8
years of professional experience
Work History
Business Office Administrative Assitant
Peoria Post Acute & Rehabilitation
Peoria, AZ
04.2024 - 07.2024
- Coordinated scheduling of appointments and meetings for staff and clients.
- Managed daily office operations, ensuring efficient workflow and organization.
- Facilitated communication between departments to enhance collaboration and service delivery.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Pediatric Administrative Assistant
District Medical Group
Phoenix, AZ
03.2022 - 06.2022
- Managed scheduling and appointment coordination for medical staff and patients.
- Assisted in maintaining patient records using electronic health record (EHR) systems.
- Facilitated communication between departments to ensure efficient operations.
- Processed incoming correspondence and routed inquiries to appropriate personnel.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Caregiver
Hospice of the Valley
Glendale, AZ
01.2017 - 01.2018
- Palliative Care Unit: Glendale, AZ
- Facilitated patient movement to promote mobility and independence
- Conducted vital sign checks to assess patient health status
- Documented patient information in medical charts accurately
- Provided assistance with patient hygiene routines in care setting
- Assisted patients with feeding during meal times
- Charting
Education
Bachelor’s in Healthcare Administration - Healthcare Administration
Grand Canyon University
Phoenix01-2022
Skills
- Multi-line phone operation
- HIPAA and OSHA knowledge
- Medicare and Medicaid knowledge
- Billing support
- Microsoft suite (Word, Excel, PowerPoint, etc)
- Document preparation
- Document scanning
- Scheduling
- Schedule management
- Billing management
- Microsoft Suite (Word, Excel, PowerPoint, etc)
- Multi-line phone support
- Customer interaction
- Accounting support
- Financial record keeping
- Verbal communication
- Scanning and copying
Timeline
Business Office Administrative Assitant
Peoria Post Acute & Rehabilitation
04.2024 - 07.2024
Pediatric Administrative Assistant
District Medical Group
03.2022 - 06.2022
Caregiver
Hospice of the Valley
01.2017 - 01.2018
Bachelor’s in Healthcare Administration - Healthcare Administration
Grand Canyon University