Shelby Penn
Glendale
Summary
Resourceful multi area trained associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Implements learning principles into day to day tasks and shares knowledge with those around me.
Overview
5
5
years of professional experience
Work History
IXD Central Flow Lead (Cross Trained)
Amazon
10.2023 - Current
- Enhanced freight flow efficiency by implementing strategic scheduling and routing plans.
- Reduced shipment errors by closely monitoring inventory levels and addressing discrepancies promptly.
- Streamlined warehouse operations for increased productivity with effective space management and organization.
- Spearheaded cross-functional collaboration, fostering strong working relationships between warehouse staff and logistics teams.
IXD CISS Lead
Amazon
08.2023 - Current
- Aimed to remove inventory escalation barriers for IXD operations through prompt resolution.
- Heighten the customer experience through continuous improvement of the ISS process.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Hazardous Waste Coordinator
Amazon Robotics
09.2022 - 08.2023
- Improved hazardous waste management by implementing proper disposal techniques and procedures.
- Enhanced workplace safety by conducting regular hazard assessments and providing timely recommendations.
- Maintained accurate records for hazardous waste inventory, ensuring compliance with regulatory requirements.
- Conducted thorough inspections on storage areas to ensure compliance with regulations for storing hazardous substances.
Inbound Problem Solver/IOL
Amazon Robotics
06.2021 - 09.2022
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Evaluated potential costs, required resources and potential barriers to successfully implement solutions.
- Track where shortages and overages are originating from.
- Successfully create and process tickets for items to be farther researched and take units to their designated location.
Inbound Dock Associate
Amazon Robotics
03.2021 - 06.2021
- Enhanced warehouse efficiency by organizing dock layout and implementing inventory management systems.
- Optimized workflow on the dock floor by assigning tasks based on individual skill sets and availability.
- Managed inventory control efforts, reducing discrepancies between physical counts and system records.
- Streamlined loading and unloading processes for faster turnaround times and fewer errors.
Assistant Manager
Fellowship Square
01.2019 - 01.2021
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Managed food resources, memorized orders and coordinated customer service.
- Oversaw daily operations of service team, delegated tasks and trained new staff.
Education
Associate of Business Administration -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ2025
Licensed Nursing Assistant -
Medstar Academy
Glendale, AZ08.2020
High School Diploma -
Valley Vista High School
Surprise, AZ05.2019
Skills
- Strong Organizational Skills
- Strategic Planning
- Performance Management
- Staff Training and Development
- Verbal and Written Communication
- Scheduling and Coordinating
- MS Office
Timeline
IXD Central Flow Lead (Cross Trained)
Amazon
10.2023 - Current
IXD CISS Lead
Amazon
08.2023 - Current
Hazardous Waste Coordinator
Amazon Robotics
09.2022 - 08.2023
Inbound Problem Solver/IOL
Amazon Robotics
06.2021 - 09.2022
Inbound Dock Associate
Amazon Robotics
03.2021 - 06.2021
Assistant Manager
Fellowship Square
01.2019 - 01.2021
Associate of Business Administration -
Maricopa Community Colleges - Estrella Mountain Community College
Licensed Nursing Assistant -
Medstar Academy
High School Diploma -
Valley Vista High School
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