Shelby Pete
Keams Canyon
Summary
Efficient and organized individual with strong attention to detail and time management skills. Experienced in maintaining cleanliness and collaborating with teams to optimize workflows. Aiming to leverage expertise to support a safe and welcoming environment.
Overview
6
6
years of professional experience
Work History
House Cleaner
Wyndham Hotels & Resorts
Flagstaff
03.2023 - 08.2023
- Cleaned guest rooms and common areas to maintain a high standard of cleanliness.
- Used specialized cleaning equipment to ensure thorough sanitation of surfaces.
- Followed safety protocols to maintain a safe working environment for all staff.
- Collaborated with housekeeping team to optimize daily cleaning schedules and tasks.
- Reported maintenance issues promptly to ensure timely resolution and guest satisfaction.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Emptied wastebaskets and replaced liners.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Transported trash bags to designated outdoor receptacles for disposal.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Returned rooms to occupant-ready status to satisfy future guests.
- Assisted in laundry services including washing, drying, and folding linens.
- Inspected furniture for damage or stains in between guest stays.
Store Associate
Chevron
Flagstaff
08.2020 - 06.2022
- Assisted customers with product inquiries and transactions at the fuel station.
- Maintained cleanliness and organization of store displays and merchandise.
- Operated cash register and processed payments efficiently.
- Stocked shelves and replenished inventory to ensure product availability.
- Collaborated with team members to provide exceptional customer service.
- Assisted in training new associates on store procedures and policies.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Performed daily opening and closing procedures for store operation.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Answered telephone to give callers store information and look up order details.
- Assisted with loading and unloading deliveries from vendors.
- Followed loss prevention guidelines to deter theft.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Server
Twin Arrows Navajo Casino Resort
Flagstaff
08.2017 - 07.2019
- Maintained cleanliness and organization of tables and service areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer orders accurately using point-of-sale system.
- Assisted guests with menu selections and special requests.
- Handled customer inquiries and resolved issues effectively.
- Restocked supplies to ensure smooth operation during busy shifts.
- Trained new servers on operational procedures and best practices.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
Education
High School Diploma -
Holbrook High School
Holbrook, AZ05-2013
Skills
- Cleaning techniques
- Safety protocols
- Chemical handling
- Team collaboration
- Time management
- Customer service
- Organization skills
- Attention to detail
- Effective communication
- Problem solving
- Flexibility in work
- Payment collection
- Safe cleaning with chemicals
- Basic repairs
References
References available upon request.
Timeline
House Cleaner
Wyndham Hotels & Resorts
03.2023 - 08.2023
Store Associate
Chevron
08.2020 - 06.2022
Server
Twin Arrows Navajo Casino Resort
08.2017 - 07.2019
High School Diploma -
Holbrook High School