Sherri Anderson
Maricopa
Summary
Efficient professional with a self-motivated, dependable nature seeking a new challenging opportunity. Versatile skill set with experience in customer service, problem resolution and team efficiency. Recognized skills in organization, time management, interpersonal skills, and a positive approach.
Results-driven professional skilled in optimizing customer experiences and streamlining order management processes. Demonstrates adaptability in various roles, contributing to team success through effective problem-solving and maintaining organized client records.
Overview
18
18
years of professional experience
Work History
Customer Service Coordinator
Andrew Lauren Interiors
San Diego
03.2023 - Current
- Coordinated customer inquiries and provided timely responses to enhance satisfaction.
- Assisted in order processing using company-specific management software.
- Facilitated communication between clients and design teams for project clarity.
- Maintained organized records of client interactions and project updates.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
Customer Service Representative
Interior Logic Group
Phoenix
10.2020 - 10.2022
- Communicated professionally with clients, internal personnel, contractors and vendors for project cohesion.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
- Scheduled phases for large projects and entered projects into SAP and RFMS computer database systems.
Business Specialist Assistant
Leading Edge Academy
Maricopa
05.2019 - 09.2020
- Provided optimal administrative support to staff at campus and district levels
- Maintained inventory as necessary within campus budget
- Reconciled all financial transactions and receipts
- Maintained physical and computerized records.
Registrar
Legacy Traditional Schools
Maricopa
11.2018 - 04.2019
- Promoted campus to new families in community
- Maintained accurate student data
- Maintained physical and computerized records including student cumulative files, class rosters, schedules, and grade books
School Secretary
Legacy Traditional Schools
Maricopa
12.2007 - 11.2018
- Established procedures and processes for start-up charter school
- Served in all areas of customer service, campus promotions, human resources, purchasing, and accounting
- Provided optimal administrative support to all staff
- Maintained staffing schedules
Education
Oklahoma State University
Stillwater, OKSkills
- P>Account management
- P>Client Relationships
- P>Residential construction
- P>Project Management
- P>Customer-focused
- P>Effective workflow management
- P>Excellent time management skills
- P>Effective problem solver
- P>SAP and ERP system knowledge
- P>Relationship building and management
- Detail orientation
- Adaptability to change
Timeline
Customer Service Coordinator
Andrew Lauren Interiors
03.2023 - Current
Customer Service Representative
Interior Logic Group
10.2020 - 10.2022
Business Specialist Assistant
Leading Edge Academy
05.2019 - 09.2020
Registrar
Legacy Traditional Schools
11.2018 - 04.2019
School Secretary
Legacy Traditional Schools
12.2007 - 11.2018
Oklahoma State University