Sheryl Nelson

• Evaluated client financial situations to recommend appropriate mortgage products.
• Cultivated relationships with real estate agents and clients to enhance referral network.
• Developed streamlined workflows that improved application turnaround times and service delivery.
• Implemented strategies to increase loan originations through targeted marketing efforts and outreach initiatives.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
• Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
• Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.

Job Duties were same as above with consistently meeting sales and retention goals.

Job Duties were same as above with consistently meeting sales and retention goals.

Job Duties were same as above with consistently meeting sales and retention goals.