SHIBI MOSSES

• Oversee visa application delivery/ collection process from Commercial Partner (CP)
• Uploading visa application data to computer system, amending biographic data as necessary to achieve 100% accuracy with printed records whilst meeting agreed benchmark
• Conducting local alert and sponsor checks on 100% of applications
• Reviewing visa application details/ supporting documents and linking applicant history
• Completing risk assessments and document verification
• Accurately respond to electronic, phone, and written enquiries from customers and other stakeholders within benchmark timescales and in line with customer service standards
• Participate in ad hoc tasks in support of specific activities or projects or to cover absences on other desks as directed by Team Leader
• Participated as member of Gulf support team and Pakistan enquiry support team
• Interviewed Applicants as part of visa processing and supports as translator in URDU Language
• Accurately compiling and preparing Pre-Action Protocols (PAPs)
• Prioritizing rectification requests and maintaining error log
• Provide support to Casework Entry Clearance Managers (ECMs) and Entry Clearance Officers (ECOs) on PAP responses, additional documents, passport call in, manual checks requests, sending Biometrics Residence Permit (BRP) letters, further verification/ MIDAS checks requests, conducting telephone interviews, requesting Video Teleconference (VTC) Interview, SARU request and sending decision/cancellation letters
• Managing Visa Enquiries Inbox and ensure helpful and accurate response to applicants
• Maintain up to date and accurate record for Judicial Reviews (JRs), Administrative Reviews (ARs), Member of Parliament (MP) Representations, Appeals and Complaints
• Handling MEP escalations and ensuring urgent cases are escalated to relevant teams
• To generate feedback loops to be sent to concerned Entry Clearance Officer (ECO)
• Processing refunds / chargeback requests and voiding refunded applications on Proviso
• Collaborating with other members/ teams to understand goals and resources to provide good customer service
• Actively contributing to customer relationships and preparing work plans through weekly meetings
• Maintaining accurate record-keeping on Proviso and organized spreadsheets for all cases handled by team
• Trained and shadowed new team members on various tasks
• Done procurement shadowing as part of Learning and development opportunity.
• Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
• Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials
• Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel

• Assisting in Sourcing, Negotiation & Contract Management (ICAT- ERP Platform)- for Raw materials for Hair care and Personal care Products
• Reviewing bid proposals, bidding history, and other relevant information to determine which vendors should be awarded contracts
• Participation in Procurement Strategy Development Programs by Analyzing cost reduction and sustainable business
• Coordinating with suppliers to ensure that can meet their obligations in timely manner
• Negotiating prices with vendors to ensure that costs are within budget limits
• Conducts strategic meetings with All regions demands planners (EGYPT, KSA, DUBAI, ALGERIA, MOROCCO, and TUNISIA)
• Manage overall performance of key suppliers and resolve supplier performance issues
• Handles Innovation & special projects assigned
• Support on Savings Ideation
• Responsible for getting quotes from Listed suppliers and doing comparison on pricing
• Assists Global Procurement IT Team
• Responsible for achievement of targets as defined by management and KPI
• Achievements: Developed complete list of approx.- 2500 Raw materials with categories, volume forecast, Frequency of contract creation per year and approved suppliers in USQS within 3 Months of joining
• Arranged clearing old inventory by convincing vendor to exchange materials whose shelf life is not expired
• Reduced Lead time of local purchase for finished Products to 2-3 days from date of issuing PO.
• Managed inventory levels effectively to minimize stock outs and optimize warehouse space utilization.
• Facilitated clear communication between internal stakeholders and external suppliers, ensuring alignment on expectations and deliverables
• Developed strong relationships with key suppliers, enabling faster response times and better pricing options

Doing tasks such as scheduling material purchases and deliveries and verifying current inventory

• Monitored production timelines and tracked progress with vendors and project owners, ensuring due dates were met
• Track status of shipments from inception of delivery and communicate with sales representative on status of shipments
• Address any issue that may arise on any shipment
• Communicate any shipment, billing or follow up issues to Clearing agents
• Maintain knowledge of all assigned carriers
• Prioritize daily workloads and focus on tracking and tracking reports
• Verify current inventory levels and keep records to prevent inventory gaps
• Checks purchase orders for accuracy, completeness, and clarity
• Verify that product information, shipping information, cost and delivery dates are all correct before obtaining authorization to place order
• Generating Payroll every month and sending report to WPS
• Performed training for new staff for Procurement duties.
• Managed inventory levels effectively to minimize stockouts and optimize warehouse space utilization.

• Forecasts and obtains supplies and equipment using company guidelines, rules, policies
• Prepares and reviews orders to verify accurate specifications, pricing, and sustainability
• Sets up compliant vendors for payment in Accounts Payable processes
• Audits invoices and checks for accuracy, receipt of material, and compliance with purchase orders
• Tracks status of requisitions and purchase orders following events through vendor statements ensure all invoices and purchase orders have been captured
• Receives, tracks, and organizes on-site deliveries
• Works in warehouse/trucks to ensure all inventory is accounted for and thoroughly processed
• During tournament, coordinate deliveries, track short lists, and make store runs when necessary to ensure all needs are met.
• Negotiated favorable terms with suppliers for better pricing, delivery schedules, and payment options, leading to significant cost savings.

• Preparing financial papers for internal and external vendors
• Perform account receivable duties and assist with preparing hospital’s budget
• Write monthly reports to determine whether financial information generated is accurate
• Entries and Coordination with Insurance companies
• Coordinating with Hospitals, AP companies, Medical and claims team
• Re-confirming & assuring smooth flow of documents for all transactions processed and registered
• Resolving queries of clients related to payable
• Handling all incoming & outgoing Emails Re-confirming & assuring smooth flow of documents for all transactions processed and registered
• To coordinate and co-operate with colleagues of same department and other related departments
• Manage day-to-day function of front office/reception
• Manage, set objectives, and carry out appraisals for administrative assistant and other relevant support staff
• Maintains organization staff by establishing a recruiting, testing, and interviewing program, counseling managers on candidate selection
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves)
• Deal with employee requests regarding human resources issues, rules, and regulations
• Provide clerical and administrative support to Human Resources executives.
• Planned and organized seminars, meetings and retreats.

• Exposure in handling and finalizing accounts of private business entities
• Preparation of Cashbook, ledger, journals, cash flow fund flow statements, income tax returns, sales tax returns by using Tally Software
• Participated as audit assistant and had carried out various audits like internal audit, stock audit, revenue audit, statutory audit
• Work experience in widely used accounting software
• Proficiency in computer skills like MS Excel, MS Office, and accounting software
• Proficiency in Tally, Win man CA ERP, Win-TDS
• Maintain Integrity of general ledger, including chart of Accounts
• Analyzed financial data, interpreted financial statements, and prepared reports for management or clients
• Actively participated in training programs, seminars, and workshops to enhance their technical skills and knowledge in accounting and auditing.
• Produced audit reports.