Shima Shirazi
Baku
Summary
Business and management professional with over 10 years of experience across B2B sales, entrepreneurship, and academic lecturing. Skilled in leading cross-functional teams, managing international relations, and developing training programs in business, communication, and strategic management. Holds a Master’s degree in Business Management with a specialization in Project Management from a European university, complemented by internationally recognized certifications. Known for a proactive approach, strong teamwork, intercultural skills, and linking strategy to execution in dynamic settings.
Fluent in English and Persian, with intermediate German proficiency and a consistent drive for continuous learning.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Manager
AZGRAINS MMC
Baku
05.2025 - Current
- Manage B2B and wholesale sales
- operations in the agriculture sector
- Build and maintain client relationships
- Coordinate with logistics and production, and implement strategic sales plans.
Parental Leave (Maternity Leave)
unoccupied
Baku
04.2018 - 05.2020
work break
Entrepreneur / Founder & Owner
Alphabet Baku, Private Foreign Language Training center
Baku
09.2016 - 04.2018
- Founded and operated a language school; hired and managed staff; designed courses; built a solid client base; and sold the business successfully in 2018.
Founder & Executive Manager
Government Service Center (Pishkhan-e Dolat
Alborz
06.2011 - 06.2016
Established and managed a licensed government service office (vergleichbar mit einem Bürgerbüro), offering one-stop access to public administrative services (e.g., tax filings, utilities, SIM registration, and property records).
- Recruited, trained, and supervised a 5-member team to operate official digital platforms.
- Handled daily operations, compliance, finances, and customer service. Departments to ensure service efficiency.
- Created job opportunities and improved access to digitalized public administration.
Commercial Manager Assistant (Part-Time)
NITC – National Iranian Tanker Company
Tehran
11.2007 - 03.2010
- Provided administrative support in the oil & gas sector -
- Assisted in client communication, contract handling, and logistics
Cabin Crew (Flight Attendant)
Iran Air
Tehran
12.2005 - 09.2007
- Ensured the safety and comfort of international passengers, and gained experience in crisis management and cross-cultural communication.
Education
Master of Science - Master of Business Management (Project Management)
Warsaw Management University (WSM)
Warsaw - Poland09-2022
Bachelor of Science - Government Management (Public Administration)
University of Tehran – Faculty of Management
Tehran - Iran03-2010
Skills
- Sales forecasting
- Client relationship management
- B2B sales strategy
- Negotiation techniques
- Team leadership
- Interpersonal communication
- Conflict resolution
- Training and development
- Market analysis
- Strategic planning
Affiliations
- Chain of Hope (زنجیره امید), UNICEF-monitored — Tehran, Iran
Spring – Summer 2014- Coordinated global partnerships - Managed projects supporting children's healthcare - Warsaw Management University (WSM), Poland — remote
Online lecturer and thesis/dissertation supervisor (occasional), 2022 – 2024
Delivered undergraduate and postgraduate courses in business, management, and education online
Supervised and guided students in developing their final theses and capstone projects
Assisted as a teaching assistant (TA) to deepen subject knowledge and support faculty
Managed occasional teaching and supervision duties alongside continuous professional development
Certification
- Harvard University (online via edX),
Certificate in Entrepreneurship in Emerging Economies
Completed a practical course in entrepreneurship in emerging economies, with a focus on global business skills
Completed on 18 June 2025
- Osmania University, India, 9-month research program in marketing and intercultural communication (2010–2011)
- University of Tehran, Business Studies Center, Professional Certificate in B2B Sales and Marketing (2010)
languages
Persian
First Language
English
Proficient (C2)
C2
German
Intermediate (B1)
B1
Areas of Teaching & Expertise
Business and management Skills & Training: Additional subjects
· Business Studies, Entrepreneurship, Enterprise, Project Management
· Budgeting, Strategic Management, B2B Sales, Marketing, Economics
Communication, creative thinking, negotiation, problem solving
· Occupational Health & Safety (OHS) Training
· Travel & Tourism
IT Skills
- SAP (ERP and business processes)
- Microsoft Office (Excel, Word, PowerPoint – advanced)
- Google Workspace (Docs, Sheets, Drive)
- Trello and Asana are both project management tools
- Zoom / Microsoft Teams (virtual collaboration)
- Canva (presentations and visual content)
References
References available upon request.
Timeline
Sales Manager
AZGRAINS MMC
05.2025 - Current
Parental Leave (Maternity Leave)
unoccupied
04.2018 - 05.2020
Entrepreneur / Founder & Owner
Alphabet Baku, Private Foreign Language Training center
09.2016 - 04.2018
Founder & Executive Manager
Government Service Center (Pishkhan-e Dolat
06.2011 - 06.2016
Commercial Manager Assistant (Part-Time)
NITC – National Iranian Tanker Company
11.2007 - 03.2010
Cabin Crew (Flight Attendant)
Iran Air
12.2005 - 09.2007
Master of Science - Master of Business Management (Project Management)
Warsaw Management University (WSM)
Bachelor of Science - Government Management (Public Administration)
University of Tehran – Faculty of Management
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