Shimon Schuler
Phoenix
Summary
Dependable successful individual providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
Work History
Supervisor, Quality Fast Manager
Bjs Restaurants Inc
01.2024 - 12.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Devised and implemented processes and procedures to streamline operations.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Server
Bjs Restaurants Inc
12.2023 - 12.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Food Runner, Busser
Bjs Restaurants Inc
11.2023 - 12.2024
- Greeted customers and provided outstanding customer service.
- Offered product samples, answered questions and helped customers find items.
- Engaged in suggestive selling and other sales techniques.
- Assisted with bussing tables and cleaning up spills.
Table Busser
Campbell's
11.2021 - 02.2022
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods. Which increased sales by 15%.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
- Removed debris and trash from dining area to keep rooms clean and fresh for guests.
Server, Food Runner, Busser
El Encanto
12.2019 - 07.2021
- Served food and beverages promptly with focused attention to customer needs. Increasing personal gross sales by 25%.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks, increasing sales numbers by 15%.
Line Cook Trainer, Exposition
Texas Roadhouse
03.2018 - 08.2019
- Successfully trained cooks, resulting in 30% improvement in maintaining clean, organized, and sanitary workstations.
- Learned how to prepare menu items according to precise recipes, cooking procedures and methodologies.
- Cooked same meals over and over during shifts with exact quality results.
- Coordinated group training to share kitchen procedure changes.
- Enforced cooking, plating and garnishing rules across shifts and staff members.
Barbershop Assistant
V's Barbershop
05.2016 - 03.2018
- Managed over 25 incoming telephone calls and scheduled appointments for clients daily.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Managed business customer service, responding to requests and concerns promptly.
Education
High School Diploma -
Barry Goldwater High School
05.2018
Skills
- Strong Client Relations
- Safe Work Practices
- Process Improvement
- Time Management
- Sales Expertise
- High-Volume Dining
- Cash Handling
- Food Sales and Promotion
- Suggestive Selling
- Customer Service
- Sales and Marketing
- Data Research and Analysis
Accomplishments
Was awarded "Team Member of the Year" for the year of 2024.
Education
Phoenix, AZ
Contact
Phoenix, AZ 85085
Timeline
Supervisor, Quality Fast Manager
Bjs Restaurants Inc
01.2024 - 12.2024
Server
Bjs Restaurants Inc
12.2023 - 12.2024
Food Runner, Busser
Bjs Restaurants Inc
11.2023 - 12.2024
Table Busser
Campbell's
11.2021 - 02.2022
Server, Food Runner, Busser
El Encanto
12.2019 - 07.2021
Line Cook Trainer, Exposition
Texas Roadhouse
03.2018 - 08.2019
Barbershop Assistant
V's Barbershop
05.2016 - 03.2018
High School Diploma -
Barry Goldwater High School
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