SHIVA BAHADUR BUDATHOKI
Abu Dhabi
Summary
Proactive Ramp Team Leader with extensive experience in managing ramp operations and improving on-time performance. Known for optimizing task allocation, boosting employee morale, and maintaining high safety standards. Expertise in cargo handling, flight scheduling, and fostering teamwork for seamless airport operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
RAMP TEAM LEADER
MUNAWALA GROUND SERVICES LLC
Abu Dhabi, United Arab Emirates
06.2023 - Current
- Managed a team of ramp agents, ensuring proper allocation of tasks and coordination during peak hours.
- Improved on-time performance by closely monitoring flight schedules and adjusting workforce accordingly.
- Worked with vendors and internal departments to smoothly accomplish all ramp objectives.
- Boosted employee morale through recognition programs designed to acknowledge outstanding performance within the team regularly.
- Supervised and coordinated ground crews loading, unloading and securing aircraft cargo.
- Maintained open lines of communication between different departments involved in the ramp operation process for optimal results.
- Exceeded customer expectations by consistently delivering high-quality service within strict deadlines for cargo handling operations.
- Streamlined reporting procedures to provide accurate data on key metrics such as load times, delays, staffing levels, and equipment status.
- Increased safety standards through consistent training and adherence to regulations for ramp operations.
- Contributed to company growth by identifying areas for expansion or improvement within the Air Ramp Supervisor role.
- Oversaw daily ramp operations, maintaining smooth flow of aircraft movement and minimizing downtime.
- Fostered a positive work environment by promoting teamwork and addressing employee concerns proactively.
- Reduced cargo handling time by effectively managing schedules, resources, and personnel.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Maintained operational compliance with aviation safety regulations and good practices.
- Managed team of cargo handlers with focus on maximum productivity and performance.
- Optimized space usage when loading cargo and baggage into aircraft compartments.
- Maximized use of space with proper distribution of cargo in available bays.
- Evaluated cargo quantity, optimum orientation and weight to make accurate decisions about handling.
- Flew with crews and handled in-flight cargo needs.
Education
High School Diploma -
SHREE HIMGANGA HIGHER SECONDARY SCHOOL
RAMECHHAP , BAGMATI PROVINCE, NEPAL07.1992
Skills
- Safety Compliance
- Supply Chain Optimization
- Airport Security Regulations
- Incident Reporting
- Documentation Management
- Delivery Management
- Cargo Handling Expertise
- Cargo loading coordination
- Baggage Handling Systems
- Flight scheduling coordination
- Customer Service
- Ramp service
- Loading and unloading
- Team Leadership
- Passenger Assistance
- Weight/balance loading
- Baggage handling
- Baggage Management
- Hazardous Materials Handling
- Load Planning
- Cargo Handling
- Freight Handling
- Load Planning Communication
- Aviation and transportation
- Teamwork and Collaboration
- Interpersonal Communication
- Professionalism
- Cargo staging standards
Certification
- DGR TRAINING, [GCAS]
- AIRSIDE SAFETY TRAINING
- CAT-6 TRAINING
Languages
Arabic
ENGLISH
HINDI
Intermediate (B1)
Timeline
RAMP TEAM LEADER
MUNAWALA GROUND SERVICES LLC
06.2023 - Current
High School Diploma -
SHREE HIMGANGA HIGHER SECONDARY SCHOOL