Shobana Sekar
Peoria,AZ
Summary
Analytical professional prepared for strategic roles, leveraging wealth of experience in business analysis to drive impactful results. Adept at synthesizing data to inform strategic decisions and improve business operations. Valued for fostering team collaboration and adapting to evolving business needs while maintaining focus on achieving goals. Proficient in data analysis, stakeholder management, and strategic planning.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Strategy Analyst
Phoenix I-Soft
Phoenix, AZ
08.2024 - 07.2025
- Analyzed business processes to identify areas for improvement and efficiency gains.
- Collaborated with cross-functional teams to develop strategic project frameworks and execution plans.
- Implemented process change and utilized data analytics tools to generate insights supporting organizational decision-making.
- Conducted market research to inform strategic initiatives and competitive analysis while helping with customer relationships.
Business Technology Solutions Intern
AbbVie
Chicago, Il
05.2024 - 08.2024
- Led initiatives in business technology solutions department as part of G team, enhancing GMAP R&D IR team and pharmacovigilance strategies.
- Partnered with technology group to drive patient safety and quality improvements.
- Architected dashboards and KPIs while overseeing Jira platform operations and story-building projects.
- Assisted in executing research protocols, ensuring adherence to regulatory standards and guidelines.
Business Technology Solutions Intern
AbbVie
Chicago, Il
05.2023 - 08.2023
- Worked in the business technology solutions department in the Global Mobility and PC Hardware Delivery Services team, where I worked with process efficiency and automation focus on user experience in PC procurement and delivery.
- Worked along with Service Now team and asset management where we tackled challenges with off-boarding and equipment recovery as well as figuring out and integrated direct vendor purchases.
- Conducted data analysis and generated reports, contributing to informed decision-making processes.
- Delivered a capstone presentation of project and experiences made.
Agent Support Specialist
Education at Work(Discover Financial Services)
Tempe, Az
06.2021 - 10.2021
- Worked as an agent to communicate and help customers with services and tech support help related to discover financial services through the company education at work.
- Managed communication between agents and management to streamline workflow processes.
- Maintained accurate records of agent interactions, contributing to data integrity and reporting accuracy.
Education
Bachelor's Program - Data Science
Arizona State University - Online
12-2026
Skills
- Data analytics
- Data visualization and presentation
- Collaborative problem solving
- Business strategy and decision making
- Innovation management
- Communications skills
- Dashboard creation
- Decision-making support
- SQL
- Gen AI
- Microsoft skills
Certification
- Google Data Analytics Career Certificate - 2026
- Business Analytics and Process Management - 2022
- Project Management - Ongoing
Languages
English
Native or Bilingual
Telugu
Native or Bilingual
Spanish
Professional Working
Tamil
Full Professional
Timeline
Business Strategy Analyst
Phoenix I-Soft
08.2024 - 07.2025
Business Technology Solutions Intern
AbbVie
05.2024 - 08.2024
Business Technology Solutions Intern
AbbVie
05.2023 - 08.2023
Agent Support Specialist
Education at Work(Discover Financial Services)
06.2021 - 10.2021
Bachelor's Program - Data Science
Arizona State University - Online