Shyan Arif
Casa Grande
Summary
Highly skilled in hospitality training with a focus on host roles. Previous experience includes developing and implementing training programs, enhancing customer service skills, and improving restaurant efficiency. Strengths encompass communication skills, leadership abilities, and adaptability to changing environments. Notable impact made through improved team performance and increased customer satisfaction in previous roles. Motivated professional focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host Trainer
Texas Roadhouse
Casa Grande
11.2022 - Current
- Trained new hosts on effective guest interaction and service standards.
- Coordinated weekly training sessions for staff on menu knowledge and specials.
- Assisted in developing onboarding materials for new team members.
- Monitored host performance to ensure adherence to customer service protocols.
- Implemented role-playing exercises to enhance communication skills among hosts.
- Provided feedback to management on host training needs and improvements.
- Facilitated team-building activities to strengthen relationships among front-of-house staff.
- Collaborated with management to refine training processes for efficiency and effectiveness.
- Analyzed customer feedback surveys in order to determine areas where further training may be necessary for hosts.
Server Assistant
Texas Roadhouse
Casa Grande
11.2022 - Current
- Maintained cleanliness and organization of dining areas throughout shifts.
- Stocked supplies and restocked items as needed during busy service hours.
- Set up and cleared tables for optimal dining experience before and after meals.
- Handled dishware and utensils, ensuring proper sanitation practices were followed.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Assisted in training new server assistants on job responsibilities and procedures.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Complied with health and safety rules, regulations and procedures to maintain safe environment.
Education
High School Diploma -
Vista Grande High School
Casa Grande, AZ05-2025
Skills
- Customer service
- Employee training
- Team building
- Communication skills
- Conflict resolution
- Time management
- Motivational techniques
- Restaurant project leadership
- Strong leadership
- Table assignment
Languages
English
Professional
Urdu
Professional
Hindi
Professional
Punjabi
Professional
Accomplishments
- Being the best on the floor as a host
- Leading everyone in doing great work
- won a basketball tournament
Affiliations
- I love to play basketball
- I love playing cricket
- Go to the gym
- Play with my cats and dogs in spare time
Certification
- Bilingual
- Best worker of the day
- Always having the ability to show up on time
Timeline
Host Trainer
Texas Roadhouse
11.2022 - Current
Server Assistant
Texas Roadhouse
11.2022 - Current
High School Diploma -
Vista Grande High School
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