Shyanne Good
Phoenix
Summary
Compassionate and driven nursing student with hands-on clinical experience in medical-surgical, psychiatric, and observational care settings. Demonstrates a strong commitment to patient-centered care through empathetic communication, attention to detail, and safe clinical practice. Eager to continue developing nursing skills and knowledge to serve patients with dignity, care, and professionalism.
Overview
5
5
years of professional experience
Work History
Barista
Dutch Bros
Glendale, AZ
05.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Grand Canyon Beverage Company
Phoenix, AZ
01.2023 - 04.2025
- Processed customer transactions accurately, handling cash, credit, and other payment methods.
- Provided excellent customer service by assisting with inquiries, resolving issues, and ensuring a positive shopping experience.
- Trained and instructed peers on store procedures, improving team efficiency and performance.
- Maintained cleanliness and organization of the store to meet operational and safety standards.
- Managed closing procedures, including reconciling registers, securing inventory, and preparing the stand for the next business day.
Psychiatric Clinicals, Destiny Springs
Destiny Springs
Surprise, AZ
02.2025 - 03.2025
- Observed licensed psychiatric nurses and interdisciplinary teams in the care of patients with mood disorders, psychosis, anxiety, and substance use disorders.
- Engaged in therapeutic communication with patients to build rapport, support coping strategies, and promote emotional safety.
- Participated in group therapy sessions, patient education groups, and daily milieu management under supervision.
- Monitored patient behavior, affect, and safety status; reported relevant observations to nursing staff.
- Practiced trauma-informed care principles and maintained professional boundaries within a secure environment.
Med Surgical Clinical, Abrazo Arrowhead
Abrazo Arrowhead Hospital
Goodyear, AZ
01.2025 - 02.2025
- Administered oral, subcutaneous, intramuscular, and topical medications following the five rights of medication administration.
- Performed sterile and non-sterile wound care, including dressing changes, wound assessments, and documentation.
- Conducted physical assessments, monitored vital signs, and reported abnormal findings to clinical instructors or RNs.
- Documented care and nursing notes using electronic health record (EHR) systems accurately and timely.
- Assisted with activities of daily living (ADLs), patient mobility, Foley catheter care, and fall prevention.
Med Surgical Clinicals
Abrazo Scottsdale
Scottsdale, AZ
11.2024 - 12.2024
- Observed licensed nurses and healthcare providers during assessments, treatments, and procedures across the medical-surgical unit.
- Performed basic patient care under supervision, including bathing, feeding, ambulating, hygiene, and repositioning.
- Measured and recorded vital signs, blood glucose, and intake/output using appropriate equipment and documentation practices.
- Assisted with bed making, comfort measures, fall prevention, and patient rounding in accordance with safety protocols.
- Practiced infection control procedures including proper hand hygiene, PPE use, and isolation precautions.
Server
Texas Roadhouse
Nampa, ID
06.2024 - 09.2024
- Delivered exceptional guest service in a fast-paced, high-volume restaurant with a focus on hospitality and customer satisfaction.
- Accurately took food and beverage orders using POS system and ensured timely delivery to guests.
- Maintained thorough knowledge of menu items, specials, and allergen information to guide guest decisions and enhance the dining experience.
- Worked collaboratively with team members, kitchen staff, and management to manage table turns, reduce wait times, and maintain smooth operations.
- Handled cash, credit card, and gift card transactions efficiently with minimal errors and strict adherence to company policies.
Supervisor
Human Bean Coffee
Caldwell, ID
05.2020 - 05.2023
- Supervised baristas and stand operations, ensuring smooth workflow and adherence to company policies.
- Maintained a clean, organized, and well-stocked retail environment, ensuring compliance with health and safety standards.
- Resolved customers' concerns and complaints to ensure an excellent experience.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ12-2025
Skills
- Problem-solving
- Critical thinking
- Good communicator
- Attentive to detail
Languages
Spanish
Limited Working
Timeline
Barista
Dutch Bros
05.2025 - Current
Psychiatric Clinicals, Destiny Springs
Destiny Springs
02.2025 - 03.2025
Med Surgical Clinical, Abrazo Arrowhead
Abrazo Arrowhead Hospital
01.2025 - 02.2025
Med Surgical Clinicals
Abrazo Scottsdale
11.2024 - 12.2024
Server
Texas Roadhouse
06.2024 - 09.2024
Barista
Grand Canyon Beverage Company
01.2023 - 04.2025
Supervisor
Human Bean Coffee
05.2020 - 05.2023
Bachelor of Science - Nursing
Grand Canyon University