Shyenne Miller
Scottsdale
Summary
Reliable and hand working employee with background in fast-paced environments, customer service, multitasking, and time management. Devoted to providing top-notch services and support, with precision and care, for every customer to ensure a positive and memorable experience and repeat business. Long track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.
Overview
3
3
years of professional experience
Work History
Barista
Just Love Coffee
Nashville
09.2025 - 01.2026
- Prepared and served a variety of food and beverages to customers. Assisting costumers in recommendations and upsells.
- Operated espresso machines, grinders, stoves, and other coffee-making equipment effectively.
- Followed health and safety guidelines to maintain food quality standards, pass state inspections, and overall cleanliness of the prep stations and dining area.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Monitored inventory levels of supplies and restocked when necessary.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Placed orders with suppliers for delivery of products required for daily operations.
- Implemented feedback from customers to improve service quality and menu offerings.
Senior Sales Associate
Music and arts
Phoenix
08.2024 - 08.2025
- Assisted customers in selecting musical instruments and demonstrated product knowledge to enhance customer understanding and help them choose the best equipment suited for them.
- Maintained inventory levels
- Collaborated with team members to create visually appealing displays.
- Participated in strategic planning meetings related to company objectives and goals.
- Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
- Entered and updated customer information in system using customer relationship management tools to keep information current.
- Performed regular follow-up with existing clients to ensure satisfaction levels are maintained.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Scheduled appointments and coordinated meetings for staff members.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Banquet Server
Arizona Broadway theater
Glendale
06.2023 - 04.2024
- Set up and arranged banquet tables and venue according to event specifications.
- Followed safety and sanitation guidelines throughout the service process.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Educated guests on meals during by answering questions and bringing special orders.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Inspected completed meals against individual orders to verify accuracy.
- Prepared or assisted in portioning, plating and serving menu items variety of food in accordance with departmental work production standards.
Education
Some College (No Degree) - Music
Maricopa Community Colleges, Glendale Community College
Glendale, AZSkills
- Customer service
- Multitasking and organization
- Flexible schedule
- Positive and professional
- Team leadership
- Product knowledge
- Inventory management
- Problem solving
- Critical thinking
- Empathy and patience
- POS systems
- Food preparation and Safe food handling
- Front counter maintenance
- Cash handling
- Health and safety compliance
- Menu memorization and item recommendation
- Table setting knowledge
- Sales techniques
- Client relationship management
- Display setup and floor management
- Phone etiquette
- Recordkeeping
- Schedule coordination
References
References available upon request.
Timeline
Barista
Just Love Coffee
09.2025 - 01.2026
Senior Sales Associate
Music and arts
08.2024 - 08.2025
Banquet Server
Arizona Broadway theater
06.2023 - 04.2024
Some College (No Degree) - Music
Maricopa Community Colleges, Glendale Community College