Shyla Dangerfield
Tucson,AZ
Summary
Dynamic culinary professional with extensive experience at Culinary Dropout, excelling in baking and customer service. Proven ability to maintain high-quality standards while managing inventory and training staff. Known for creative problem-solving and engaging personality, ensuring customer satisfaction and repeat business in fast-paced environments. Highly reliable with strong time management skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Baker
Culinary Dropout
05.2024 - Current
- Maintained accurate inventory of baking supplies and ingredients.
- Managed customer service operations, including taking orders and resolving complaints.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Chef
Zinburger River Burger and Wine Bar
06.2021 - 03.2024
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Trained and managed kitchen personnel and supervised related culinary activity.
BOH Line Cook
Red Robin
09.2020 - 04.2021
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Associate
In-N-Out Burger
07.2016 - 09.2020
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Associate of Arts -
Pima Community College
Tucson, AZHigh School Diploma -
Rincon High School
Tucson, AZ05-2017
Skills
- Cooking
- Baking
- Creative problem solving
- Weights and measures
- Portion control
- Manual dexterity
- Recipe interpretation
- Time management
- Customer service
- Engaging personality
- Complex Problem-solving
- Highly reliable
Languages
English
Native or Bilingual
Timeline
Baker
Culinary Dropout
05.2024 - Current
Chef
Zinburger River Burger and Wine Bar
06.2021 - 03.2024
BOH Line Cook
Red Robin
09.2020 - 04.2021
Associate
In-N-Out Burger
07.2016 - 09.2020
Associate of Arts -
Pima Community College
High School Diploma -
Rincon High School
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