Summary
Overview
Work History
Education
Skills
Certification
Registered Medical Assistant
Timeline
Generic

Siena Avila

Waddell

Summary

Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

HonorHealth
09.2023 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Updated patient information and insurance details for accurate electronic medical records.

Sales Associate

Five Below
01.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Cashier and Runner

McDonalds
06.2020 - 10.2021
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Provided excellent customer service while meeting challenging time goals.
  • Delivered correct food items to tables according to order documentation.
  • Ran errands for various employees throughout company.

Education

High School Diploma -

West-MEC
06.2023

High School Diploma -

Shadow Ridge High School
Surprise, AZ
05.2023

Skills

  • Strong Communication and Interpersonal Skills
  • Complex Problem-Solving
  • Teamwork and collaboration
  • Verbal Communication

Certification

  • RMA - Registered Medical Assistant
  • PT - Phlebotomy Technician
  • BLS- Basic Life Support

Registered Medical Assistant

I obtained my RMA through West-MEC. I completed 160 hours of unpaid externship at Banner Boswell surgical oncology office. I roomed patients, charted, checked vitals, and gave the prognosis to the doctor. 

Timeline

Medical Office Assistant

HonorHealth
09.2023 - Current

Sales Associate

Five Below
01.2023 - 09.2023

Cashier and Runner

McDonalds
06.2020 - 10.2021

High School Diploma -

Shadow Ridge High School

High School Diploma -

West-MEC

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Siena Avila