Siena Thompson
Phoenix
Summary
Motivated food service professional excelling in fast-paced environments. Known for delivering exceptional customer service, effective teamwork, and accurate cash handling, consistently contributing to smooth operations and high customer satisfaction.
Overview
2
2
years of professional experience
Work History
Team Member
Swig
Phoenix
10.2025 - 04.2026
- Delivered fast, friendly customer service to enhance customer experience in high-volume environment
- Prepared beverages to standard, ensuring quality and consistency for customer satisfaction
- Operated POS system, managing cash and card transactions accurately to support efficient sales process
- Maintained cleanliness and supported team workflow during peak hours
Host & Food Runner
Florencia’s Pizza Bistro
Phoenix
08.2024 - 08.2025
- Greeted guests and efficiently managed waitlists to enhance guest experience
- Delivered food quickly and accurately to tables
- Assisted staff in coordinating tasks to support seamless restaurant operations
- Maintained clean and organized dining and service areas to promote a welcoming atmosphere
Crew Member
McDonald’s
Phoenix
06.2024 - 08.2024
- Prepared food while ensuring adherence to quality and safety standards for customer satisfaction
- Processed orders and payments efficiently using POS system to enhance customer experience
- Collaborated with team in fast-paced environment to deliver timely service and maintain workflow
Education
Freshman - Business Management
Grand Canyon University (GCU)
3300 W. Camelback Road, Phoenix, AZ 8501701-2029
High School - Class of 2025
Valley Christian High School
6900 W. Galveston Street, Chandler, AZ 85226Skills
- Sales techniques
- POS systems
- Cash handling
- Customer service
- Time management
- Multitasking
- Teamwork
- Collaboration
- Communication
- Fast-paced environment
Volunteer Experience
- Healing Hearts Group Home, Mesa, AZ
- Feed My Starving Children, Mesa, AZ, Meal packing volunteer supporting hunger relief
- Valley Christian Cheer Clinic, Assisted with youth cheer clinic and fundraising event
Certifications And Activities
- CPR Certified
- Varsity Spirit Line Member
- Food handlers card
Timeline
Team Member
Swig
10.2025 - 04.2026
Host & Food Runner
Florencia’s Pizza Bistro
08.2024 - 08.2025
Crew Member
McDonald’s
06.2024 - 08.2024
Freshman - Business Management
Grand Canyon University (GCU)
High School - Class of 2025
Valley Christian High School