Summary
Overview
Work History
Education
Skills
Timeline
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Sienna Trickett

Tempe

Summary

Dynamic and dedicated professional with extensive customer service experience at multiple establishments. Skilled in cash handling and conflict resolution, I excelled in enhancing customer satisfaction and managing high-pressure situations. Known for my strong work ethic and effective communication, I consistently contributed to a positive team environment while achieving operational excellence.

Overview

3
3
years of professional experience

Work History

Cashier

Two Hands
09.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Host

Ninza Sushi Bar
04.2023 - 08.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Barista

Joy Tea
02.2021 - 04.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

High School Diploma -

Wichita High School East
Wichita, KS
05-2024

Skills

  • Customer service
  • Cash handling
  • Point of sale systems
  • Time management
  • Effective communication
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Conflict resolution

Timeline

Cashier

Two Hands
09.2023 - 05.2024

Host

Ninza Sushi Bar
04.2023 - 08.2023

Barista

Joy Tea
02.2021 - 04.2023

High School Diploma -

Wichita High School East

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Sienna Trickett