Sierra Waddell
Surprise
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills. Experienced in cash handling and guest engagement, consistently ensuring satisfaction and repeat business.
Overview
9
9
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Surprise, AZ
08.2024 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Shift Manager
McDonald's
Surprise, AZ
11.2017 - 05.2026
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Enhanced customer satisfaction by resolving conflicts and facilitating effective communication among team members.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Cashier
Walmart
Surprise, AZ
07.2022 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Valley Vista High School
SurpriseSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Multitasking and organization
Timeline
Server
Applebee's Neighborhood Grill & Bar
08.2024 - Current
Cashier
Walmart
07.2022 - 03.2025
Shift Manager
McDonald's
11.2017 - 05.2026
High School Diploma -
Valley Vista High School