SIERRAH SEIBEL
Sahuarita
Summary
Enthusiastic and results-driven Customer Service Associate with a proven track record of exceeding sales objectives and increasing customer satisfaction. Adept at providing exceptional service and managing customer relationships. Recognized for solving complaints and driving territory sales revenue. With industry expertise in leadership and project management, as well as certifications in management and sales, I am eager to contribute to a company's mission of providing outstanding customer service.
Overview
7
7
years of professional experience
Work History
Receptionist
About Me Hair Studio
Tucson
04.2024 - Current
- Managed appointment scheduling using salon management software.
- Assisted clients with product selections and service recommendations.
- Maintained cleanliness and organization of the reception area and waiting room.
- Processed payments and handled cash transactions efficiently.
- Collaborated with stylists to coordinate client needs and service times.
- Managed inventory of salon supplies and assisted with reordering as needed.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Inventory Specialist
Ross Dress for Less
Green Valley
08.2022 - 03.2024
- Received, inspected, and accurately logged incoming merchandise shipments, ensuring compliance with inventory control procedures and standards
- Efficiently organized and maintained the stockroom, utilizing FIFO (first in, first out) principles to optimize space and minimize product handling
- Prepared merchandise for the sales floor by tagging, labeling, and properly packaging items according to company guidelines and standards
- Conducted regular inventory counts and reconciliations to identify discrepancies and ensure accurate stock levels, improved accuracy by 20%
- Discount Store
Manager
Little Caesars
Green Valley
01.2019 - 01.2022
- Led a team of 7 employees in daily operations, ensuring efficient and effective service delivery while maintaining high-quality standards in food preparation and customer service
- Implemented strategic scheduling and task assignments, optimizing productivity and minimizing labor costs while meeting business demands
- Uphold compliance with food safety regulations, conducting regular inspections and training sessions to promote a safe and sanitary work environment
- Collaborated with senior management to develop and implement business strategies, contributing to the overall success and growth of the franchise
- Restaurant
Education
High School Diploma -
East Point High School
Sahuarita04.2020
Skills
- Management
- Leadership
- Communication
- Team Building
- Time Management
- Problem-Solving
- Customer Service
- Adaptability
- Training and Development
- Appointment scheduling
- Customer service
- Problem solving
- Payment processing
- Multi-line telephone skills
- Front desk operations
- Bookkeeping
- Data entry
References
- Maria Sicre, 520-661-6820
- Barry Gruters, 928-600-6381
Strengths
- Management, Good at solving organizational issues while managing tasks and staff.
- Empathy, Ability to understand and relate to the feelings and needs of customers, providing them with personalized and compassionate support.
- Persistence, Once I believe in an idea or project, I don't give up until I explore it all.
- Positive Attitude, Maintaining a positive and enthusiastic demeanor, which can uplift customers' moods, enhance their experience, and leave a lasting impression.
- Enthusiastic, Proven track record of exceeding sales objectives and increasing customer satisfaction.
- Results-Driven, Adept at providing exceptional service and managing customer relationships.
Timeline
Receptionist
About Me Hair Studio
04.2024 - Current
Inventory Specialist
Ross Dress for Less
08.2022 - 03.2024
Manager
Little Caesars
01.2019 - 01.2022
High School Diploma -
East Point High School