Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Silas Saldivar Jr.

Phoenix

Summary

Dynamic retail leader with extensive experience at Walmart Inc., excelling in financial oversight and team leadership. Proven track record in driving operational efficiency and enhancing customer satisfaction. Skilled in conflict resolution and talent development, fostering a culture of inclusivity and accountability while achieving significant profit goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

Box Lunch (Hot Topic Inc.)
Modesto
06.2023 - Current
  • Hired, trained, and coached a team of culture-driven retail managers and associates
  • Led payroll control, sales KPIs, and action plan execution aligned with profit goals
  • Reduced shrink through proactive monitoring and internal/external loss prevention
  • Modeled professional leadership and created a psychologically safe team culture
  • De-escalated customer issues to ensure excellent service and team confidence

Executive Team Leader – Service & Engagement

Target Corporation
Lathrop
06.2021 - 06.2023
  • Set expectations and coached team of 100+ on guest service and accountability
  • Analyzed staffing, traffic patterns, and sales to ensure full operational coverage
  • Hired, mentored, and evaluated hourly associates and team leads
  • Quickly addressed and de-escalated customer concerns to protect brand loyalty

Digital E-Commerce Operations Coach

Walmart Inc. (Complex)
Modesto
08.2020 - 06.2021
  • Led $18M digital operations with full P&L and payroll accountability
  • Built cross-functional relationships to drive operational alignment
  • Implemented customer-focused strategies to improve efficiency and satisfaction
  • Ensured full compliance with ethical standards and internal policy

Assistant Store Manager – Assets Protection

Walmart Inc.
Modesto
05.2018 - 08.2020
  • Investigated fraud, shrink, and compliance violations, partnering with legal teams
  • Created reports, collected evidence, and delivered courtroom testimony as needed
  • Conducted audits and pre-inventory analysis to address loss trends

People Lead – Human Resources

Walmart Inc.
Modesto
07.2016 - 05.2018
  • Managed full-cycle HR: hiring, training, evaluations, payroll, and compliance
  • Conducted internal investigations and maintained confidential personnel files
  • Championed DEI initiatives and led company culture programs and events

Education

Bachelor of Science - Nursing

Grand Canyon University
Phoenix, AZ
05.2026

Skills

  • Team Leadership & Coaching
  • Conflict Resolution & De-escalation
  • Customer Experience Management
  • Financial Oversight (P&L, Payroll, KPIs)
  • Talent Development & Retention
  • Strategic Planning & Execution
  • Loss Prevention & Risk Mitigation
  • Diversity, Equity & Inclusion (DEI)
  • Financial operations management

Certification

  • Basic Life Support (BLS) – National CPR Foundation | ID#: 8F62C4 | Expires 2027-02-27
  • Level One Fingerprint Clearance Card – AZ DPS | Card #: 2025J11416 | Expires 2031-05-25
  • Food Handler Certification – ANSI National Accreditation Board | Certificate #: eFC12725019ANAB

Timeline

Store Manager

Box Lunch (Hot Topic Inc.)
06.2023 - Current

Executive Team Leader – Service & Engagement

Target Corporation
06.2021 - 06.2023

Digital E-Commerce Operations Coach

Walmart Inc. (Complex)
08.2020 - 06.2021

Assistant Store Manager – Assets Protection

Walmart Inc.
05.2018 - 08.2020

People Lead – Human Resources

Walmart Inc.
07.2016 - 05.2018

Bachelor of Science - Nursing

Grand Canyon University

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Silas Saldivar Jr.