Silvia Martinez
Tonopah
Summary
Dynamic Sales Associate with proven expertise at Walmart, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and training new staff, fostering a collaborative environment that drives store performance and builds lasting relationships. Reliable and goal-oriented professional.
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
10.2024 - 06.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Buckeye Union High School
Buckeye, AZSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Flexible schedule
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Walmart
10.2024 - 06.2025
Buckeye Union High School
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