Simeon Deacon Cooke
Flagstaff,AZ
Summary
Well experienced with customer service and time-management. Will learn systems and operations relatively quickly.
Overview
4
4
years of professional experience
Work History
Housekeeper/Houseperson
Fairfield By Marriott
11.2024 - Current
- Adhered to professional house cleaning checklist.
- Disinfected/mopped facilities.
- Used chemicals following safety protocols and procedures.
- Collected building trash/Routine upkeep and basic repairs.
- Handled requests for extra linens, toiletries and other supplies.
- Cycled/prepped laundry. Restocked housekeeping/linen closets.
- Workload: Avg 12-15 rooms per HK shift.
Customer Service Representative/Sales Promoter
Brinks Home Security
04.2021 - 12.2024
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Managed customer billing information.
- Organized technician schedules/technician support.
- Frequently interacted with management regarding optimization.
- Familiarity with various microsoft and third-party software.
- Workload: Avg 40-60 calls per day. Avg 20-40 message requests per day.
Education
High School Diploma -
Rincon High School
Tucson, AZ05-2023
Timeline
Housekeeper/Houseperson
Fairfield By Marriott
11.2024 - Current
Customer Service Representative/Sales Promoter
Brinks Home Security
04.2021 - 12.2024
High School Diploma -
Rincon High School