Sinead Knott
Flagstaff
Summary
Dedicated Deli Clerk with a strong focus on customer satisfaction, ensuring compliance with food safety standards and sanitation protocols. Proven ability to resolve inquiries and enhance product presentation.
Overview
15
15
years of professional experience
Work History
Deli Clerk
Safeway
Flagstaff, AZ
06.2015 - Current
- Ensured compliance with food safety standards and sanitation protocols.
- Assisted customers in selecting products, providing recommendations based on preferences.
- Operated slicing equipment and scales to prepare meats and cheeses accurately.
- Resolved customer inquiries and complaints, ensuring satisfaction with products and services.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Learned other teammates' work tasks to train as backup.
Waitress
The Landing
Ketchikan, AK
05.2011 - 11.2014
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to streamline order preparation and improve service flow.
- Trained new waitstaff on menu items, service standards, and operational procedures.
- Monitored food quality and presentation to maintain high standards of excellence in service.
- Resolved guest complaints effectively, fostering positive experiences and repeat business.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Education
High School Diploma -
Palm Springs Highschool
Palm SpringsSkills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Cleaning and sanitizing
- Equipment safety
- Cross-selling products and services
Timeline
Deli Clerk
Safeway
06.2015 - Current
Waitress
The Landing
05.2011 - 11.2014
High School Diploma -
Palm Springs Highschool