Siria Hurtado
Oracle
Summary
Efficient Secretary focused on enhancing operational workflows through strong administrative and decision-making skills. Proven ability to communicate effectively and resolve issues with a flexible approach. Detail-oriented with a commitment to customer satisfaction, consistently delivering high-quality service in fast-paced environments. Demonstrates strong multitasking and time management capabilities, thriving under pressure while maintaining accuracy and speed.
Overview
27
27
years of professional experience
Work History
Secretary I
Amphitheater Public School - Ironwood Ridge High
Tucson
08.2022 - Current
- Managed daily administrative tasks in principal's office to enhance operational efficiency.
- Coordinated scheduling for appointments and meetings with staff and parents.
- Maintained accurate student records and updated databases regularly.
- Communicated office policies and procedures effectively to teachers.
- Organized materials for staff training sessions and workshops.
- Compiled data for reports on student enrollment, attendance, grades, and related information.
- Provided administrative support by responding promptly to emails and phone calls.
- Handled confidential materials with discretion while maintaining organized filing systems.
USPS Clerk
USPS, United States Postal Service
Tucson
08.2019 - 01.2021
- Sorted incoming mail for efficient distribution to designated routes.
- Operated postal equipment to process outgoing mail and packages.
- Maintained inventory of mailing supplies, restocking as needed.
- Assisted customers with inquiries regarding postage and delivery options.
- Ensured compliance with postal regulations during mail handling procedures.
- Trained new staff on mail sorting techniques and safety protocols.
- Collaborated with team members to enhance workflow efficiency in mail processing.
- Monitored delivery schedules to ensure timely dispatch of mail services.
Operations Manager
Studio 6 Extended Stay
Tucson
04.2012 - 06.2019
- Oversaw daily operations to ensure compliance with company standards.
- Managed staff schedules to optimize team performance and efficiency.
- Developed training programs for new employees, enhancing service quality.
- Coordinated maintenance requests, ensuring facility functionality and guest comfort.
- Implemented inventory management processes to streamline supply ordering and usage.
- Led team meetings to discuss operational strategies and address concerns.
- Monitored guest feedback to identify areas for service improvement.
- Established safety protocols, maintaining a secure environment for guests and staff.
Accounting Assistant
Gonzvar tax services
Tucson
02.1999 - 02.2012
- Processed invoices and expense reports for timely payments.
- Assisted in preparing monthly financial statements and reports.
- Reconciled bank accounts on a regular basis.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Assisted in the preparation of monthly financial statements and reports.
- Answered questions from customers regarding their billing or payment status.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Assisted with payroll processing by entering employee hours into the system.
- Assisted with tax preparation and filing, including sales tax and income tax returns.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Performed bookkeeping and accounting consulting services.
- Prepared individual and business tax returns accurately and efficiently.
- Assisted clients with tax-related inquiries and provided guidance on filings.
- Reviewed prior year tax returns to ensure accuracy in current filings.
- Utilized tax preparation software to streamline return processing tasks.
- Educated clients on changing tax laws and implications for their finances.
- Maintained confidentiality of sensitive client information throughout the process.
- Prepared tax returns for individuals, corporations, partnerships and trusts.
- Managed a high volume of complex individual income tax returns in a timely manner.
- Answered inquiries from clients regarding their tax obligations.
- Reviewed past year's taxes for accuracy and completeness.
- Responded to state and federal tax notices by preparing written responses or tax return amendments.
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
- Reconciled bank statements and financial documents to ensure accurate tax reporting.
- Utilized tax software to efficiently process returns and identify potential deductions and credits for clients.
- Coordinated with external auditors to provide required tax documentation and support during audits.
Education
High School Diploma -
Sunnyside High School
Tucson06-1998
Accounting
Pima Community College
Tucson, AZSkills
- Scheduling and appointment management
- Data management and record keeping
- Office administration and document preparation
- Customer service and support
- Time management and problem solving
- Payroll processing and administration
- QuickBooks proficiency
- Accounts receivable and payable management
- Keyboarding skills and phone reception
- Account reconciliations and filing experience
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Secretary I
Amphitheater Public School - Ironwood Ridge High
08.2022 - Current
USPS Clerk
USPS, United States Postal Service
08.2019 - 01.2021
Operations Manager
Studio 6 Extended Stay
04.2012 - 06.2019
Accounting Assistant
Gonzvar tax services
02.1999 - 02.2012
High School Diploma -
Sunnyside High School
Accounting
Pima Community College
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