Summary
Overview
Work History
Education
Skills
Timeline
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SK Barnes

Scottsdale

Summary

Dynamic hospitality professional with a proven track record at Toca Madera, excelling in customer service and effective multitasking. Skilled in event planning and complaint handling, I consistently enhance guest experiences while ensuring safety and satisfaction. My attention to detail and culinary expertise contribute to memorable dining and catering events.

Overview

5
5
years of professional experience

Work History

Hostess

Toca Madera
11.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Event Caterer

SK's Catering
04.2024 - Current
  • Collaborated with clients to plan event venues, menus and budgets.
  • Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
  • Utilized culinary techniques to create visually appealing dishes.
  • Enhanced client satisfaction by providing exceptional catering services for various events.

School Aide

Laguna Elementary School
08.2024 - 05.2025
  • Collaborated with faculty members to develop strategies for addressing individual student needs and improving overall performance.
  • Enhanced student safety by consistently monitoring school grounds and maintaining a secure environment.
  • Served as a role model for students by displaying strong work ethic and commitment to education values daily.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Bubble Tea Barista

Bubble Bee
11.2022 - 04.2024
  • Used POS system to accurately enter orders and process payments.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Crew Member

Chick-fil-A
02.2022 - 11.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.

Crew Member

Whit's Frozen Custard
08.2020 - 07.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Desert Mountain High School
Scottsdale
05-2024

Skills

  • Customer service
  • Effective multitasking
  • Detail-oriented
  • Complaint handling
  • Safe food handling
  • Event planning
  • Hospitality and accommodation

Timeline

Hostess

Toca Madera
11.2024 - Current

School Aide

Laguna Elementary School
08.2024 - 05.2025

Event Caterer

SK's Catering
04.2024 - Current

Bubble Tea Barista

Bubble Bee
11.2022 - 04.2024

Crew Member

Chick-fil-A
02.2022 - 11.2022

Crew Member

Whit's Frozen Custard
08.2020 - 07.2021

Desert Mountain High School

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