Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Skye Sampler

Phoenix

Summary

Dedicated administrative professional with a proven track record in thriving fast-paced office environments. Hardworking team player excelling in completing a wide range of clerical tasks and providing comprehensive staff support. Known for responsible, punctual, and productive approach, consistently delivering exceptional results even when working independently with minimal supervision.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Blue Star Claims LLC
04.2023 - Current


  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Document Specialist

Carvana LLC
12.2021 - 02.2023
  • Performed regular audits of document repositories, ensuring the accuracy and integrity of all stored information.
  • Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
  • Safeguarded sensitive information by adhering to strict security protocols when handling confidential documents.
  • Prepared digital files, physical documents and work requests in compliance with company guidelines.

Teller

Checkmate
03.2019 - 07.2020
  • Provide exceptional customer service to customers
  • Assisted customers with applying for new loans, taking payments for old loans, set up payment arrangements, reminders for payments and disperse money orders.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Account Manager

Discover Financial Services
04.2018 - 12.2018


  • Handled inbound calls from customers, made necessary changes to accounts, promoted new products to customers and escalated calls.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Education

High School Diploma -

Washington High School
Phoenix, AZ
04-2017

Glendale Community College
Glendale, AZ
05-2027

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Time management
  • File organization
  • Computer proficiency
  • Documentation and recordkeeping
  • Professional communication
  • Office management
  • Administrative support

Affiliations

  • Transtar Insurance Brokers

Timeline

Administrative Assistant

Blue Star Claims LLC
04.2023 - Current

Document Specialist

Carvana LLC
12.2021 - 02.2023

Teller

Checkmate
03.2019 - 07.2020

Account Manager

Discover Financial Services
04.2018 - 12.2018

High School Diploma -

Washington High School

Glendale Community College

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Skye Sampler