Skyla Mcwhorter
Goodyear
Summary
Dynamic professional with strong interpersonal communication skills in customer service and client engagement. Proven ability to provide personalized care and enhance customer satisfaction through effective problem-solving and attention to detail. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Custumer Service, Styling women and Social Media
Arie Layne Boutique
Goodyear
01.2025 - Current
- Provided personalized styling advice to enhance customer confidence and satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Engaged with followers through creative content and interactive posts to boost brand visibility and customer engagement.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Shaved Ice event Manager
Iced Gourmet Shaved Ice
Buckeye
03.2024 - Current
- Coordinated logistics for events, ensuring timely setup and breakdown processes.
- Managed vendor relationships to secure supplies and services for events.
- Provided support to attendees before, during, and after the event as needed.
- Resolved any issues that arose during the course of an event in a timely manner.
- Oversaw all aspects of event production from conception through completion.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Attended and participated in industry events.
Respite Care Provider
Wee Care Corporation
Litchfield Park
06.2023 - Current
- Provided compassionate care to individuals with disabilities in home settings.
- Implemented recreational activities to enhance client engagement and well-being.
- Ensured safety of all clients at all times while providing respite care services.
- Developed positive relationships with clients, their families, and other involved parties.
- Observed the physical health and emotional well-being of each client.
- Supported clients in participating in leisure activities like going on walks or attending community events.
- Encouraged independence by assisting with self-care tasks like laundry, meal preparation.
- Coordinated communication between family members regarding schedule changes or needs of the client.
- Assisted in developing and implementing individualized care plans for clients.
- Participated in enjoyable activities with clients to provide mental stimulation.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Prepared smoothies, bowls, juices, and food items
Nekter Juice Bar
Surprise
10.2024 - 01.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Ensured cleanliness and organization of work areas to support efficient operations.
Babysitter
Robbyn Van Otten
Buckeye
08.2024 - 09.2024
- Prepared healthy meals and snacks according to dietary needs.
- Implemented daily routines to promote structure and discipline.
- Coordinated transportation to and from school and activities.
- Communicated effectively with parents about daily events and concerns.
- Managed conflicts among children using conflict resolution techniques.
- Maintained a safe and clean environment for all children at home.
- Responsibly watched children while parents were out.
- Engaging in age-appropriate activities like reading stories or playing games.
Farming
Sonorra
Waianae
07.2024 - 08.2024
- Attended workshops focusing on organic farming principles; developed plans for implementation into daily operations.
- Operated a variety of tools and machinery used in farming activities.
- Ensured compliance with safety regulations related to farming operations.
- Compiled reports on the effectiveness of various farming techniques.
- Maintained relationships with landowners who leased their land for farming purposes.
- Followed organic farming practices established by management.
House Cleaning
Janet Lopez
Goodyear
06.2023 - 06.2023
- Cleaned various residential spaces using effective cleaning techniques and solutions.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
- Disinfected high-touch areas to promote a safe living environment for clients.
- Assisted in maintaining client satisfaction through attentive service and communication.
- Adapted to different client preferences and special requests during cleaning sessions.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned homes following specific and detailed protocols and requests.
Education
High School Diploma -
Canyon View High School
Waddell, AZ05-2024
Skills
- Customer service
- Event coordination
- Client engagement
- Inventory management
- Care planning
- Brand promotion
- Interpersonal communication
- Problem solving
- Attention to detail
- Team collaboration
- Creative thinking
- Networking
- Communication
- Organization and time management
- Good attitude
- Patient/Good with kids
Certifications
CPR and First Aid certified (babies, kids, adults)
HCBS (Home Community-Based Services) Certificate
Article 9 training certified to work with developmental disabilities
Timeline
Custumer Service, Styling women and Social Media
Arie Layne Boutique
01.2025 - Current
Prepared smoothies, bowls, juices, and food items
Nekter Juice Bar
10.2024 - 01.2025
Babysitter
Robbyn Van Otten
08.2024 - 09.2024
Farming
Sonorra
07.2024 - 08.2024
Shaved Ice event Manager
Iced Gourmet Shaved Ice
03.2024 - Current
Respite Care Provider
Wee Care Corporation
06.2023 - Current
House Cleaning
Janet Lopez
06.2023 - 06.2023
High School Diploma -
Canyon View High School