SKYLYNN DAVIDSON
Goodyear
Summary
Dedicated professional with expertise in financial brokerage and customer relationship management. Achieved a 21% increase in lending sales while maintaining a 98.2% customer satisfaction rating, showcasing strong problem-solving and team management capabilities.
Overview
9
9
years of professional experience
Work History
Sr. Business Funding Manager
Midas Financial
Gilbert
04.2022 - 06.2024
- Professional consultant to study, understand, and advise financial options for each unique business
- Exceeded new lending sales in funding by 21%
- Oversaw funding processes for diverse financial products and services, ensuring compliance and efficiency
- Reviewed contracts for alignment with funding guidelines and regulations, mitigating risks and ensuring compliance
- Led team of 4 employees, providing ongoing guidance and constructive feedback to enhance performance
- Delivered training sessions focused on funding procedures and policies.
- Performed action-planning on the beta test of a new CRM launch
Lead Warehouse Associate
Harbor Freight
Show Low
10.2019 - 03.2022
- Led stocking of merchandise to consistently meet or exceed company standards
- Developed innovative problem-solving strategies for team members and operational challenges
- Inspected manufactured products for defects and damage.
- Managed multiple simultaneous requests while prioritizing tasks for effective decision making in high-pressure environment
Customer Service Specialist
Hemisphere, GNSS
Mesa
09.2015 - 04.2019
- Maintained a customer satisfaction rating of 98.2% average for all 4 years
- Maintained expert knowledge of products and services to assist customers effectively
- Facilitated communication between departments to deliver appropriate solutions
- Anticipated department needs to create a more efficient workspace
Education
High School Diploma -
Desert Ridge High School
Gilbert, AZ01-2014
Skills
- Funding Strategy
- Investment Analysis
- Project Coordination
- CRM management
- Relationship management
- Customer Service
- Decision making
- Accountability
- Adaptability
- Effective Communication
- Collaborative
- Self-Motivated
- Organized
Awards
- Midas Cup
- 2022
- 2023
- Top producer in funded loans for the entire year
Timeline
Sr. Business Funding Manager
Midas Financial
04.2022 - 06.2024
Lead Warehouse Associate
Harbor Freight
10.2019 - 03.2022
Customer Service Specialist
Hemisphere, GNSS
09.2015 - 04.2019
High School Diploma -
Desert Ridge High School