Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skyy Otteson

Mesa

Summary

Sociable server offering 5 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing open / closing duties. I have a background in high-volume restaurant environments. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

4
4
years of professional experience

Work History

Server

Vito's Pizza & Italian Ristorante
Scottsdale
04.2022 - 04.2024
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Provided great customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Assisted in training new servers.

Server Manager

Flancer's Restaurant
Mesa
03.2021 - 04.2022
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Provided information about menu selections and made recommendations.

Server

Applebee's Neighborhood Grill & Bar
Mesa
07.2020 - 03.2021
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Stocked service areas with supplies during slow periods.
  • Performed opening and closing duties.
  • Stayed informed about specials, new menu items, promotions.

Education

High School Diploma -

Apache Junction High School
Apache Junction, AZ
05-2015

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Guest engagement
  • Time management
  • Multitasking and organization

Timeline

Server

Vito's Pizza & Italian Ristorante
04.2022 - 04.2024

Server Manager

Flancer's Restaurant
03.2021 - 04.2022

Server

Applebee's Neighborhood Grill & Bar
07.2020 - 03.2021

High School Diploma -

Apache Junction High School
Skyy Otteson