Socorro Molina
Mastercorp
Cornville
2
Languages
26
years of professional experience
Dynamic Executive Housekeeper with a proven track record in staff management, inventory control, and cost reduction. Committed to enhancing team performance and maintaining high cleanliness standards to ensure guest satisfaction.
Work History
Executive Housekeeper
6 Years 9 Months- Managed daily operations of housekeeping department, ensuring compliance with industry standards.
- Developed and implemented training programs for new staff, enhancing service quality and efficiency.
- Conducted regular inspections to maintain cleanliness and uphold guest satisfaction levels.
- Oversaw inventory management, optimizing supply chain processes to reduce costs.
- Led performance evaluations, providing constructive feedback to foster professional growth among team members.
- Established cleaning schedules that improved operational workflows and resource allocation.
- Managed budgets for labor, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
Executive Housekeeper
10 Years 2 Months- Collaborated with other departments to streamline communication and improve overall service delivery.
- Analyzed customer feedback to identify areas for improvement, driving enhancements in housekeeping services.
- Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
Housekeeping Manager
8 Years 9 Months- Supervised daily housekeeping operations, ensuring compliance with quality standards.
- Conducted regular inspections to maintain cleanliness and uphold guest satisfaction.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Implemented inventory management systems to optimize supply usage and reduce waste.
Skills
Task management
Staff training and development
Staff coordination
Staff scheduling
Budget management
Guest communication
Quality assurance
Expense tracking
Team leadership
Health and safety regulations
Recruiting and interviewing
Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Executive Housekeeper
Mastercorp
09.2019 - 06.2026Read More
Executive Housekeeper
Hyatt Pinon Pointe
07.2009 - 09.2019Read More
Housekeeping Manager
Sedona Summit Resort
06.2000 - 03.2009Read More