Sofia Juarez
Phoenix
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Server
Pueblo Norte Senior Living
Phoenix
01.2022 - Current
- Provided exceptional dining service to residents and guests in a senior living community.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Engaged with residents, fostering a welcoming and friendly atmosphere during meals.
- Supported training of new servers on best practices and service standards.
- Monitored resident feedback to enhance dining experiences and address concerns promptly.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Explained menu items, describing ingredients and cooking methods upon request.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees on restaurant procedures and plating techniques.
- Followed health safety guidelines when preparing and serving food products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Pharmacy Technician
Carrington College
02.2025 - 08.2025
North Canyon High School
Phoenix, AzSkills
- Customer service
- Food safety
- Order management
- Menu knowledge
- Team collaboration
- Effective communication
- Adaptability
- Dining customer service
- Cleanliness standards
Affiliations
- Volleyball every Wednesday
Timeline
Pharmacy Technician
Carrington College
02.2025 - 08.2025
Server
Pueblo Norte Senior Living
01.2022 - Current
North Canyon High School