Sofia Kaats
Phoenix
Summary
Dynamic Aesthetician with a proven track record at Pure Vanity, excelling in customer service and high-frequency machine use. Recognized for enhancing client satisfaction through personalized skincare solutions and effective treatment methods. Adept at multitasking and organization, fostering lasting client relationships while delivering exceptional results in skin health.
Overview
3
3
years of professional experience
Work History
Aesthetician
Pure Vanity
01.2024 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Crew Member
Sonic
10.2023 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Kids Care Supervisor
Lifetime Fitness Center
05.2022 - 10.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Nursing - Nursing
GCU
Phoenix, AZ05-2028
Certified Laser Tech -
Nation Laser Institute
Scottsdale, AZ02-2024
Licensed Aesthetician -
Aesthetics Skin And Makeup Institute
Phoenix, AZ01-2024
High School Diploma -
Mountain Ridge High School
Peoria, AZ05-2023
Skills
- Customer service
- High-frequency machine use
- Multitasking and organization
- Extractions and pore cleansing
Timeline
Aesthetician
Pure Vanity
01.2024 - Current
Crew Member
Sonic
10.2023 - 01.2024
Kids Care Supervisor
Lifetime Fitness Center
05.2022 - 10.2022
Bachelor of Nursing - Nursing
GCU
Certified Laser Tech -
Nation Laser Institute
Licensed Aesthetician -
Aesthetics Skin And Makeup Institute
High School Diploma -
Mountain Ridge High School
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