Dedicated and results-driven office manager with experience streamlining office operations, enhancing productivity and optimizing administrative processes. Proven track record of implementing efficient systems and managing diverse tasks to support organizational objectives. Adept at fostering a positive work environment and ensuring seamless communication across teams.
· Performing research on current benchmark trends and audience preferences
· Designing and implementing social media strategy to align with business goals
· Generating, editing, publishing and sharing engaging content daily
· Collaborating with other teams, like marketing, sales and customer service to ensure brand consistency
· Communicating with followers, responding to queries in a timely manner and monitoring customer reviews
· Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
· Suggesting and implementing new features to develop brand awareness, like promotions and competitions
• · Provided high-level administrative support to the executive team, managing complex calendars and scheduling with precision.
· Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
· Processed travel expenses and reimbursements for executive team and senior management group.
•· Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
· Answered appointment calls to streamline office operations.
· Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
· Assisted back office patient processes to reduce customer wait time
· Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
· Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
· Facilitated training and onboarding for incoming office staff.
· Filed paperwork and organized computer-based information.
· Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
· Screened calls and emails and responded accordingly to support executive correspondence.
· Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
· Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
· Promoted team productivity by keeping supplies organized and well-stocked.
Proficient user of Windows, Mac, Microsoft Office
Native Azerbaijani speaker, with excellent written Azerbaijani
Lower Intermediate English, Russian speaker
Windows, Internet, MS Office 2007-2010: Word, Excel, Power Point, Adobe Reader Professional,
Program Təminatı, Outlook etc...