Soleil Cortez
Chandler
Summary
Customer-focused sales associate skilled in enhancing guest satisfaction and operational efficiency. Developed effective sales strategies and resolved conflicts to improve customer interactions. Collaborated with teams to foster positive experiences and drive results.
Overview
5
5
years of professional experience
Work History
Sales Associate
Best Buy
Chandler
05.2024 - Current
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted customers in selecting products and providing product information.
- Helped customers find specific products, answered questions, and offered product advice.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Cashier
Chipotle Grill
Chandler
08.2023 - 05.2024
- Processed customer transactions accurately and efficiently.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Collaborated with team members to ensure smooth operations.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Guest Advocate
Target
Chandler
10.2021 - 08.2023
- Provided exceptional customer service during peak shopping hours.
- Collaborated with team members to enhance guest experience.
- Assisted other departments when needed to maintain efficient operations.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
High School Diploma -
Hamilton High School
Chandler05-2023
Bachelor of Science - Psychology
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ06-2026
Skills
- Guest relations
- Customer service
- Product knowledge
- Sales strategy development
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Strong empathy
Timeline
Sales Associate
Best Buy
05.2024 - Current
Cashier
Chipotle Grill
08.2023 - 05.2024
Guest Advocate
Target
10.2021 - 08.2023
High School Diploma -
Hamilton High School
Bachelor of Science - Psychology
Maricopa Community Colleges, Chandler-Gilbert Community College