Sonja Sanchez
Tucson
Summary
Results-driven Loss Prevention Officer skilled in theft deterrence, incident reporting, and team training. Proven track record of reducing inventory shrinkage and enhancing store security protocols.
Detail-oriented professional with a strong background in loss prevention and retail security. Known for critical thinking, adaptability, and effective staff training, contributing to significant improvements in security measures and operational efficiency.
Results-driven and vigilant with keen eye for detail and positive approach. Well-versed in security protocols and surveillance systems, and adept at identifying and mitigating theft risks. Committed to maintaining a safe and secure environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
Goodwill Of Southern Arizona
Tucson, AZ
07.2024 - 07.2026
- Monitored store premises to identify and prevent theft or suspicious activities.
- Collaborated with team members to develop loss prevention strategies and improve security protocols.
- Conducted regular audits of inventory to ensure accuracy and reduce shrinkage.
- Trained new staff on loss prevention techniques and best practices for maintaining store security.
- Analyzed incident reports to identify trends and recommend actionable improvements.
- Responded promptly to theft incidents, coordinating with law enforcement as necessary.
- Completed incident reports and activity logs for accurate, current records.
- Supported management in developing policies aimed at minimizing losses and improving operational efficiency.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Observed video surveillance systems for prompt emergency response.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
- Coordinated with local law enforcement agencies to strengthen community partnerships and deter criminal activity within the store premises.
- Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
- Reduced inventory shrinkage by implementing effective loss prevention strategies and procedures.
- Trained personnel on security best practices, protocols and procedures.
- Trained all new executives and asset protection personnel.
- Collaborated with management to develop comprehensive loss prevention training programs for staff members.
- Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
Sales Associate
Goodwill Of Southern Arizona
Tucson, AZ
05.2024 - 07.2024
- Processed transactions accurately using point-of-sale systems, ensuring efficient check-out procedures.
- Assisted customers in product selection, enhancing overall shopping experience.
- Collaborated with team members to restock merchandise and maintain inventory levels.
- Maintained store cleanliness and organization to promote a welcoming environment.
Education
High School Diploma -
P.A.C.E Alternative High School
Tucson, AZSkills
- Loss prevention
- Theft deterrence
- Incident reporting
- Internal investigations
- Property patrol
- CCTV systems
- First aid training
- Retail security
- Safety awareness
- Customer service
- Critical thinking
- Adaptability
Certification
- Certified Loss Prevention Detective, [Goodwill]
- De-Escalation
- First Aid
- CPR
- Inclusive Leadership
- Strategic Delegation
- Conflict Management
- Customer Service
Timeline
Loss Prevention Officer
Goodwill Of Southern Arizona
07.2024 - 07.2026
Sales Associate
Goodwill Of Southern Arizona
05.2024 - 07.2024
High School Diploma -
P.A.C.E Alternative High School
Loss Prevention Detective certified
Certified Loss Prevention Detective
Loss Prevention Academy, Online Certification
- Successfully completed specialized training in retail loss prevention and asset Protection.
- Trained in theft detection and deterrence techniques.
- Knowledge of surveillance methods,shoplifting indicators, and behavioral analysis.
- Understanding of evidence collection incident documentation,and report writing.
- Familiar with trespass procedures, legal and ethical standards, and professionalism in loss prevention.
- Committed to protecting company assets while providing excellent customer service and maintaining a safe shopping enviroment.